Treatment Coordinator — Patient Education & Benefits

Passion Dental; Worcester (MA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Professional development opportunities

Job summary

Passion Dental is seeking a dedicated Treatment Coordinator to join our team. You will help patients understand their treatment needs, financial options, and next steps in their dental care journey.

The role emphasizes strong communication, patient trust, and collaboration with doctors, hygienists, and front office staff to ensure a smooth patient experience and successful treatment completion.

Qualifications

• Strong communicator who can build trust with patients.
• Ability to explain treatment options and insurance benefits clearly.
• Organized with attention to accurate records and scheduling.

Responsibilities

• Present and explain treatment plans recommended by doctors.
• Educate patients on treatment options, insurance benefits, and financial arrangements.
• Coordinate scheduling for restorative, specialty, and follow-up treatment.
• Verify insurance benefits and assist patients with understanding coverage.
• Support treatment acceptance through clear communication and patient education.
• Follow up with patients regarding outstanding treatment needs.
• Collaborate with doctors, hygienists, and front office team members.
• Maintain accurate patient records and documentation.
• Help create a positive and welcoming patient experience.
• Support office goals related to patient retention and treatment completion.

Skills

Communication

Patient-focused

Organizational skills

Team collaboration

Job description

Passion Dental is seeking a dedicated Treatment Coordinator to join our team. You will help patients understand their treatment needs, financial options, and next steps in their dental care journey.

The role emphasizes strong communication, patient trust, and collaboration with doctors, hygienists, and front office staff to ensure a smooth patient experience and successful treatment completion.