Treatment Coordinator, Ortho

Gentle Dental; Bakersfield (CA); On-site; USD 32,000 - 39,000; Part time

Benefits offered by this job

Employee Assistance Program

Life insurance

Long-term disability insurance

401(k) plan

Referral bonuses

Job summary

Gentle Dental Panama in Bakersfield, CA is hiring a Treatment Coordinator to guide patients from diagnosis to treatment acceptance, explaining costs and financing options, and coordinating with the clinical team for a smooth patient journey.

The role emphasizes patient relations, clear communication, and organized care. 1–2 years front office experience in a dental/medical setting is preferred; QSI/Denticon experience is a plus. Part-time with potential to go full-time.

Qualifications

• 1–2 years of front office experience in a dental or medical environment.
• Experience presenting treatment plans and discussing costs is a plus.
• Strong communication and relationship-building skills.

Responsibilities

• Present treatment plans clearly and confidently to patients.
• Review treatment costs, insurance considerations, and available financial options.
• Explain treatment and financial options to patients and help them make informed decisions.
• Coordinate with doctors and clinical staff to ensure a seamless patient experience.
• Follow up with patients regarding recommended treatment and next steps.
• Build trusting relationships with patients through excellent communication and service.
• Maintain accurate patient information and documentation.

Skills

Front office

Dental/medical

Communication

Bilingual preferred

Tools

QSI/Denticon

Job description

Dedicated Dental - Panama
3150 Panama Ln.
Suite I
Bakersfield, CA 93313, USA

Description

$1,000 Signing Bonus!

At Gentle Dental, we believe a healthy smile can make a difference—and that starts with a team that genuinely cares about helping patients get the treatment they need.

We are looking for a Treatment Coordinator to join our Gentle Dental Panama team in Bakersfield. This is an excellent opportunity for someone who enjoys building relationships with patients, explaining treatment and financial options, and helping people feel confident moving forward with their dental care.

About the Role

As a Treatment Coordinator, you will guide patients from clinical diagnosis through treatment acceptance, serving as an important connection between the patient and clinical team.

You will help patients understand their recommended treatment, answer questions about costs and financial options, and provide a supportive, organized experience throughout their care journey.

In this role, you will:

• Present treatment plans clearly and confidently to patients
• Review treatment costs, insurance considerations, and available financial options
• Help patients understand their treatment and make informed decisions about their care
• Coordinate with doctors and clinical team members to create a seamless patient experience
• Follow up with patients regarding recommended treatment and next steps
• Build trusting relationships with patients through excellent communication and customer service
• Maintain accurate patient information and documentation
• Help create a welcoming, supportive environment for every patient

What We're Looking For

• 1–2 years of front office experience in a dental or medical environment
• Previous experience presenting treatment plans and discussing treatment costs is preferred
• Strong communication and relationship-building skills
• Ability to explain financial information clearly and professionally
• Strong organization, attention to detail, and follow-through
• Comfortable working with computers and practice management systems; QSI/Denticon experience is a plus
• Bilingual skills are a plus
• A patient-focused, solutions-oriented approach

Compensation

$23.00–$28.00 per hour, depending on experience

Plus a $1,000 signing bonus!

Our opportunities provide a competitive benefits package that includes:

• Employee Assistance Program
• Basic life, AD&D, and long-term disability insurance
• 401(k) plan and deferred compensation plan
• Referral bonuses ranging from $600–$2,500 depending on role

Location

Schedule

Part-Time with ability to go to Full-Time

Why Gentle Dental?

Our vision is to provide exceptional, lifelong, integrated oral healthcare services that improve the health and well-being of the patients and communities we serve.

We are committed to patient care, operational and clinical excellence, personal accountability, strong relationships, and finding innovative ways to better support our patients and teams.

Come join Gentle Dental and make a difference in the lives of the people in your community.

Gentle Dental has the resources you need to achieve true personal and career success.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.