Treatment Coordinator/Front Desk

Ditans Group; Cerritos (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading periodontal practice in California is seeking a polished Front Desk / Treatment Coordinator to enhance patient experiences through exceptional service and effective treatment presentations. The role requires expertise in periodontics, excellent communication skills, and proficiency in dental software, contributing significantly to patient care and office operations.

Benefits

Competitive pay

Long-term growth opportunities

Supportive environment with experienced doctor

Qualifications

• 1-2 years of experience in a periodontics office required.
• Professional appearance and demeanor for patient interactions.
• Proficiency in dental practice software preferred.

Responsibilities

• Greet and check in patients with professionalism.
• Schedule and confirm appointments efficiently.
• Present treatment plans and close with high success rate.

Skills

Organizational skills

Communication skills

Multitasking

Tools

Dentrix

Eaglesoft

Job description

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Job Title: Front Desk / Treatment Coordinator

Location: Manhattan Beach, CA & Cerritos, CA (3 days in Cerritos and 2 days in Manhattan Beach)

Type: Full-Time

About Us:

We are a high-end, specialty periodontal office located in Manhattan Beach, CA, committed to providing top-tier patient care in a professional, fast-paced, and welcoming environment. Led by Dr. Scheines, our practice emphasizes clinical excellence and outstanding service from the moment patients walk through the door.

Position Overview:

We are seeking an experienced Front Desk / Treatment Coordinator who is polished, proactive, and capable of managing both administrative duties and treatment presentations with professionalism and confidence. This is not a general dental office, we are looking for someone with experience in periodontics who can represent the face of our practice and contribute to our success from day one.

Key Responsibilities:

• Greet and check-in patients with warmth and professionalism
• Schedule and confirm appointments
• Manage incoming calls and patient inquiries
• Present and explain treatment plans to patients
• Confidently close treatment plans with high success rate
• Coordinate patient financing and payment options
• Maintain accurate records using Dentrix software
• Support insurance verification and billing tasks
• Ensure smooth daily front office operations
• Represent the practice with a high level of professionalism and presence

Requirements:

• 1–2 years of experience in a periodontics office (required)
• Proficiency in or similar dental practice software (Eaglesoft, etc.)
• Proven track record in treatment plan presentation and closing
• Strong organizational and multitasking skills in a fast-paced environment
• Excellent verbal and written communication skills
• Professional appearance and demeanour, this is a patient-facing role
• Positive, team-oriented attitude and high level of initiative
• Ready to work with minimal training - must be able to hit the ground running

Why Join Us?

• Be part of a highly respected and specialized periodontal practice
• Work directly with an experienced and supportive doctor
• Help transform patients' lives with impactful treatment
• Competitive pay and long-term growth opportunities

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

• Industries

  Business Consulting and Services

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