Treatment Coordinator - Elevate Patient Experience

Rock Dental Brands; Little Rock (AR); On-site; USD 35,000 - 50,000; Full time

Job summary

Rock Dental Brands in Little Rock, Arkansas is seeking a Treatment Coordinator. The TC is responsible for ensuring a seamless patient experience, from initial contact to treatment. Duties include completing introductory calls, managing patient relationships, presenting financial options, and advocating for patients, especially those on Medicaid. Join a team committed to continuous learning and creating uplifting experiences for patients while enjoying a rewarding career with growth opportunities.

Qualifications

• Excellent communication skills to facilitate patient interactions.
• Ability to advocate and explain treatment options for patients.
• Experience in presenting financial information clearly.
• Strong relationship-building skills with community partners.

Responsibilities

• Complete introductory calls to new patients before appointments.
• Drive positive patient experiences to encourage referrals.
• Ensure smooth coordination during records and treatment preparation.
• Present and clarify financial treatment options to patients.

Skills

Communication skills

Patient advocacy

Financial presentation

Relationship building

Job description

Rock Dental Brands in Little Rock, Arkansas is seeking a Treatment Coordinator. The TC is responsible for ensuring a seamless patient experience, from initial contact to treatment. Duties include completing introductory calls, managing patient relationships, presenting financial options, and advocating for patients, especially those on Medicaid. Join a team committed to continuous learning and creating uplifting experiences for patients while enjoying a rewarding career with growth opportunities.