Dental Treatment Coordinator: Elevate Patient Experience

Jax MultiSpecialty Dental; Jacksonville (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Marquee Dental Partners is seeking a Business Assistant II (Treatment Coordinator) in Jacksonville, FL. The role serves as the bridging link between patients and the dental team, educating patients on treatment plans and presenting financial options to help them proceed with care.

Under the Operations Leader, you will educate, schedule, and process payments while maintaining HIPAA compliance and a superior patient experience. This position requires a patient-focused, proactive communicator.

Qualifications

• Self-starter with proactive approach to patient needs.
• Strong customer service focus and ability to educate patients.
• Proficient with standard office software and dental management tools.

Responsibilities

• Educate patients on their treatment plans and answer questions.
• Present treatment plan options including payment plans and scheduling options.
• Help patients understand insurance, financing, and scheduling details.
• Support dentist and staff to maintain a positive, collaborative environment.
• Handle administrative duties accurately and timely.
• Deliver outstanding customer service to ensure a positive patient experience.

Skills

Self-starter

Customer service

Tech savvy

Communication

Education

High School diploma

Job description

Marquee Dental Partners is seeking a Business Assistant II (Treatment Coordinator) in Jacksonville, FL. The role serves as the bridging link between patients and the dental team, educating patients on treatment plans and presenting financial options to help them proceed with care.

Under the Operations Leader, you will educate, schedule, and process payments while maintaining HIPAA compliance and a superior patient experience. This position requires a patient-focused, proactive communicator.