Treatment Coordinator / Dental Receptionist

Dental Associates of CT

Shelton (CT)

On-site

USD 30,307 - 34,440

Full time

14 days+

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Benefits offered by this job

401(k)

401(k) matching

Employee discount

Flexible spending account

Health insurance

Paid time off

Retirement plan

Job summary

Dental Associates of Connecticut in Shelton, CT is seeking a Treatment Coordinator / Dental Receptionist to join our patient‑focused team. You will greet patients, manage phone volume, schedule appointments with doctors and hygienists, and act as a liaison between patients and clinicians to ensure a smooth visit.

Ideal candidates have a high school diploma or GED, dental reception experience, strong computer and customer service skills, and a willingness to learn.

Qualifications

High school diploma or GED required.
Dental reception experience preferred.
Excellent computer and customer service skills.
Willingness to learn and grow within the practice.
Must be able to commute to Shelton, CT office.

Responsibilities

Greet and check in patients.
Handle a high volume of calls efficiently.
Schedule appointments for doctors and hygienists.
Act as liaison between patients and doctors.
Enter patient treatment plans and discuss needs.
Discuss financial arrangements for treatment.
Estimate, collect, and post patient payments.
Follow up on patients needing unscheduled treatment.
Perform general office duties as needed.

Skills

Customer service

Multi-tasking

Communication

Education

High school diploma or GED

Tools

Dentrix Ascend Software

Job description

Description

At Dental Associates of Connecticut, our mission is to provide quality dental and personal care to all our patients in a relaxed and comfortable environment in which patients feel welcomed, accepted, secure, and confident in the care that they are receiving. We believe that satisfying all of our patients is our most important goal. Our network of high‑standard professionals provides exceptional care to our patients throughout Connecticut!

We are in search of a highly motivated Treatment Coordinator / Dental Receptionist to join our team in our Shelton, CT location. Candidate should have a strong work ethic, be a team player, and possess the ability to multitask.

Job Type: Full‑time

Responsibilities

Greet & check in patients
Handle heavy phone volume
Schedule appointments for doctors & hygienists
Act as a liaison between patients & doctors
Enter patient treatment plans
Discuss treatment needs with patients & make financial arrangements
Estimate, collect, & post patient payments
Follow up on patients with unscheduled treatment needed
General office duties (printing/faxing/computer data entry, etc.)

Benefits

401(k)
401(k) matching
Employee discount
Flexible spending account
Health insurance
Paid time off
Retirement plan

Requirements

High school diploma or general education degree (GED)
Dental reception experience
Excellent computer skills
Superior customer service skills
Willingness to learn & grow
Ability to reliably commute to the office location in Shelton, CT
A desire to become part of our family‑oriented team & support our mission to deliver the best patient experience possible!
Ability to work within current office hours, shifts to be determined. Includes up to two evenings per week and two Saturdays per month.

Preferred Qualities