Treatment Coordinator

Bighornlaw; Woodbridge Township (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

A friendly general dentistry practice in Woodbridge Township is seeking a Dental Treatment Coordinator. The role involves welcoming patients, presenting treatment plans, managing schedules, and ensuring accurate insurance processing. Full-time benefits include PTO, paid holidays, and medical insurance.

Benefits

Up to three weeks of PTO per year

Paid holidays

401(k) with match

Medical insurance

Dental benefits

Monthly incentive bonuses

Qualifications

• Must be 18 years or older.
• Previous experience in a dental office preferred.
• Strong customer service and communication skills are essential.

Responsibilities

• Greet patients warmly and ensure all information is current.
• Present treatment plans and discuss financial obligations.
• Schedule and confirm appointments for dentists and hygienists.

Skills

Customer service

Communication skills

Multitasking

Tools

Dentrix

Dexis

CareCredit

Job description

Posted 2 days ago

Description

We are in search of a skilled and collaborative Dental Treatment Coordinator to become part of our close-knit team at a friendly general dentistry practice in Woodbridge Township, NJ. The core duties consist of providing a warm welcome to patients, presenting treatment details including descriptions of procedures, insurance coverage and patient portions, collecting payments, optimizing dentists' and hygienists' schedules, obtaining and processing insurance details, and overseeing incoming calls. The Treatment Coordinator will work hand in hand with a Scheduling Coordinator, with the possibility of expanding into other roles through additional training opportunities within the practice.

Responsibilities

• Greet patients warmly and courteously as they arrive at the reception desk
• Ensure all patient information is kept current and updated
• Present treatment plans, including restorative, surgical and cosmetic plans
• Comfortably present patient financial obligations and enforce collections
• Provide accurate information regarding insurance estimates and patient responsibilities for payments
• Efficiently schedule and confirm appointments for dentists and hygienists if needed
• Post-operative care calls if needed
• Optimize the schedules of dentists and hygienists to maximize productivity
• Answer and manage incoming phone calls professionally
• Verify insurance details and provide detailed breakdowns to patients
• Correspond via email with specialists or other practitioners as needed for patient care

Qualifications

• Must be 18 years or older
• Must hold US Work Authorization
• Previous experience working in a dental office or related field is strongly preferred
• Familiarity with dental procedures
• Must be comfortable discussing financial information and enforcing office policies regarding payments
• Strong customer service and communication skills, both verbal and written, are essential
• Punctual and effective time management skills
• Must have a warm and professional demeanor
• Experience with Dentrix/Dexis is preferred
• Familiarity with CareCredit and similar platforms preferred
• Efficient multitasking ability is necessary

Compensation

$20 - $23 hourly

About Colonia Dental Associates, LLC

Colonia Dental Associates is a family-oriented private general dentistry practice focused on patient education and quality dental care. We treat our patients as we ourselves would like to be treated. Our team is patient care-oriented, and everyone works together to achieve the same goals.

Full-time benefits include up to three weeks of PTO per year, paid holidays, 401(k) with match, medical insurance, dental benefits, and monthly incentive bonuses based upon collections.