Treatment Coordinator

GD TX Manager LLC; White Settlement (TX); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Paid vacation

Paid holidays

401(k) with matching

Health, dental, vision plan

Life insurance

Disability insurance

Job summary

White Settlement Family Dentistry is seeking an upbeat front desk administrator to support patients, schedule appointments, and coordinate care with doctors and hygienists. You will handle insurance questions, explain treatment plans, and ensure accurate charting.

Ideal candidates have 1–2 years dental front office experience, strong communication, and data entry skills; familiar with dental software. Benefits include paid time off and health plan.

Qualifications

• 1–2 years dental front office experience required.
• Good interpersonal and verbal communication skills.
• Knowledge of dental software is a plus.

Responsibilities

• Explain treatment plans and financing options to patients.
• Schedule and coordinate appointments with doctors and hygienists.
• Manage patient records and insurance questions.
• Enter data accurately and respond to patient inquiries.
• Maintain patient system status and transfer documents to specialists as needed.
• Assist with front office duties and daily office operations.

Skills

Customer service

Verbal communication

Data entry

Team player

Conflict resolution

Insurance questions handling

Education

High school diploma

Tools

Dental software

Scheduling software

Job description

Location

White Settlement Family Dentistry

Responsibilities

• Ensure patients understand and schedule necessary treatment.
• Coordinate communications between doctors and patients.
• Build and maintain doctor/hygiene schedules.
• Assist with patient inquiries, including insurance questions.
• Organize and present patient treatment plans with financial obligations and obtain agreement.
• Assist with general front office duties as needed.
• Conduct patient consultations and calculate fees.
• Assist patients with financing options and treatment concerns.
• Maintain and use tickler file and delayed treatment file.
• Notify patients when pre‑estimates come back and schedule appointments.
• Prepare treatment consent forms.
• Record chart entries from phone or in‑person conversations.
• Manage doctor charts for treatment plans, conferences, letters, phone calls.
• Prepare financial treatment plans and present options at appointment end.
• Assist with consultation appointments as directed by doctor.
• Make all financial arrangements post‑consultation.
• Set up appointments with specialists/general dentists.
• Coordinate with specialist's office and transmit necessary documents.
• Maintain patient system status.
• Schedule treatments after specialist completed treatment.
• Take patient or specialist calls regarding treatment.
• Meet with doctor daily to review schedule and important items.
• Update insurance information on all patients.
• Organize claim supporting materials.
• Assist insurance coordinator with billing codes.
• Verify patient benefit eligibility and dental history.

Personnel Requirements

• High school diploma.
• 1–2 years dental experience required.
• Good interpersonal skills and effective verbal communication.
• Team player with adaptability to office policy improvements.
• Conflict resolution experience.
• Customer service or patient relations experience.
• Quick response/accurate data entry.
• Ability to communicate all concerns to Office Manager.
• Legible handwriting for communications.
• Knowledge of dental software a plus.

Compensation & Benefits

• Guaranteed hourly rate $18–$23 DOE.
• Paid vacation & paid holidays.
• 401(k) program with matching contributions.
• Competitive health, dental, and vision plan (at 30+ hours).
• Life insurance and disability insurance.

Equal Opportunity Employer

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.