Treatment Coordinator

Smile Doctors; Wesley Chapel (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision and life ins.

Short and long-term disability

401(k) plan

2 weeks paid time off + holidays

Discounts on braces and clear aligners

Job summary

Farina Orthodontic Specialists is seeking a Treatment Coordinator to educate patients about treatment options, discuss financial arrangements, and foster strong relationships. The role involves presenting plans, guiding payment options, and coordinating referrals to specialists as needed.

The position supports patient exams, scheduling, and marketing efforts while maintaining a warm, patient-centric environment in a growing orthodontic practice located in Florida.

Qualifications

• Minimum one year experience in sales or other service industry
• Bilingual a plus, but not required
• Ability to build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers
• Excellent sales skills
• Ability to talk to a person, not at a person

Responsibilities

• Present orthodontic treatment plans and educate patients on the plan of treatment
• Explain financial options and educate patients on payment plans
• Follow up with potential patients to schedule treatment
• Prepare patients for exams
• Keep schedules full and coordinate referrals to specialists as needed
• Assist in local store marketing and community events

Skills

Interpersonal skills

Sales skills

Communication

Education

High School diploma

College education preferred

Job description

Looking for a career that makes you smile?

Farina Orthodontic Specialists is seeking a Treatment Coordinator to join our growing team.

Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.

How you’ll make us better:

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
• Understand the practice’s policy on working with financials to educate patients on their payment options
• Work pending reports and follow up with potential patients to schedule treatment
• Preparation for patient exams
• Follow up with patients to set up consultations or begin treatment and keep schedules full
• Coordinate patients referred to specialists for care prior to treatment as necessary
• Assist in Local Store Marketing and community events

Your special skills:

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

• Outgoing, Approachable, and Empathetic
• Proactive and adaptable
• Excellent written and verbal skills

Prerequisites for success:

• High School diploma or equivalent required; College education preferred
• Minimum one (1) year experience in sales or other service industry required
• Bilingual a plus, but not required
• Ability build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers
• Excellent sales skills
• Ability to talk to a person, not at a person

The Perks:

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Competitive salaryplus Bonus Opportunity
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Farina Orthodontic Specialists?

We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.