Treatment Coordinator

Oral Surgery Partners; Washington (District of Columbia); On-site; USD 40,000 - 46,000; Full time

Job summary

Oral Surgery Partners is seeking a Treatment Specialist to manage patient care from diagnosis to treatment completion. The role involves patient interaction, education on treatment options, coordination of appointments, and financial discussions. The ideal candidate will have strong communication skills and previous healthcare experience. This is a full-time entry-level position located in Washington, DC, with a competitive salary range.

Qualifications

• Previous experience in a healthcare setting is desirable.
• Knowledge of relevant regulations in healthcare.
• Ability to work under pressure and multitask.

Responsibilities

• Manage patient care treatment plans and ensure understanding.
• Coordinate treatment scheduling and follow-ups.
• Maintain patient records in an electronic health record system.

Skills

Strong communication

Detail-oriented

Organizational skills

Patient-focused approach

Education

High school diploma or equivalency

Tools

Electronic health record (EHR) systems

Job description

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Title: Treatment Specialist

Location: Washington Oral & Facial Surgery

Hours

• Monday:7:30 AM - 3:30 PM
• Tuesday:7:30 AM - 3:30 PM
• Wednesday: 7:30 AM - 3:30 PM
• Thursday: 7:30 AM - 3:30 PM
• Friday: 7:30 AM - 3:30 PM
• Saturday: Closed
• Sunday: Closed
  
  

Position Purpose

The Treatment Coordinator plays a vital role in managing patient care treatment plans and ensuring that patients understand and proceed with their recommended treatment. This position involves patient interaction, detailed communication, and administrative support to facilitate smooth and effective patient care from diagnosis through treatment completion.

Essential Functions

Patient Consultation and Education:

• Meet with patients to discuss their treatment plans as outlined by the surgeon.
• Explain treatment procedures, potential outcomes, and financial obligations.
• Answer patient questions and address concerns about their treatment options and plans.
• Provide educational materials and resources to help patients understand their treatment.
• Follow-up calls to patients that did not schedule and work to remove roadblocks to get treatment completed.
  
  

Treatment Plan Coordination

• Coordinate the scheduling of treatments, surgeries, and follow-up appointments.
• Ensure that all necessary pre-treatment steps, such as lab work or imaging, are completed.
• Monitor patient progress and follow up to ensure adherence to treatment plans.
• Adjust treatment schedules as needed in response to patient needs or surgeon recommendations.
  
  

Financial Coordination

• Discuss treatment costs with patients and provide detailed estimates.
• Review insurance coverage and assist patients with understanding their benefits.
• Coordinate with the billing department to manage insurance claims and payments.
• Develop and discuss payment plans for patients who require financial assistance.
  
  

Administrative Duties

• Maintain accurate and up-to-date patient records in the electronic health record (EHR) system.
• Prepare and manage treatment-related documentation.
• Communicate effectively with clinical and front office team members to ensure seamless patient care.
• Handle patient communication, including appointment reminders and follow-up calls.
• Maintain accurate patient records, help the front desk with answering phones, accepting payments, and checking patients in/out when needed.
• Other duties as assigned by the practice administrator.
  
  

Compliance And Confidentiality

• Ensure adherence to healthcare regulations and privacy laws, including HIPAA.
• Maintain patient confidentiality and secure handling of sensitive information.
• Follow clinic policies and procedures to maintain compliance with healthcare standards.
  
  

Qualifications

Education:

• High school diploma or equivalency, required.
  
  

Experience

• Previous experience in a healthcare setting, particularly in treatment coordination or patient care roles, is highly desirable.
• Full understanding of surgical guide treatment from patient consultation to execution.
• Knowledge of relevant regulations and compliance requirements in healthcare.
  
  

Performance Requirements

• Approachable, professional demeanor
• Strong communication and interpersonal skills.
• Detail-oriented and thorough in task execution.
• Excellent organizational and multitasking abilities.
• Proficiency in using electronic health record (EHR) systems and other office software.
• Knowledge of medical terminology and healthcare practices.
• Ability to work in a fast-paced environment and handle stressful situations with professionalism.
• Empathetic and patient-focused approach to care coordination.
• Independent decision-making skills and utilization of sound judgement.
  
  

DISCLAIMER

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. OPS’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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