Treatment Coordinator

Smile Doctors; St. Louis (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

Smile Doctors is looking for a Treatment Coordinator to join our team in St. Louis. This role involves educating patients about treatment options, managing scheduling, and building strong patient relationships. Ideal candidates are outgoing and possess effective communication skills. Join us to be part of a people-first culture in the leading Orthodontic Support Organization.

Benefits

Medical, dental, and vision insurance

401(k) plan

Paid time off and holidays

Discounts on braces and clear aligners

Qualifications

• Possess a high school diploma or equivalent; college education is preferred.
• Minimum one year of experience in sales or other service industries.
• Bilingual is a plus.

Responsibilities

• Present orthodontic treatment plans and educate patients on options.
• Handle financial arrangements and schedule treatments.
• Assist in local marketing and community events.

Skills

Outgoing

Empathy

Proactivity

Excellent communication

Education

High School diploma or equivalent

College education preferred

Job description

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Talent Acquisition Specialist | Connecting Talent with Excellence and Growth Opportunities

Looking for a career that makes you smile?

We’re seeking a Treatment Coordinator to join our growing team.

Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.

How you’ll make us better:

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
• Understand the practice's policy on working with financials to educate patients on their payment options
• Work pending reports and follow up with potential patients to schedule treatment
• Preparation for patient exams
• Follow up with patients to set up consultations or begin treatment and keep schedules full
• Coordinate patients referred to specialists for care prior to treatment as necessary
• Assist in Local Store Marketing and community events

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

• Outgoing, Approachable, and Empathetic
• Proactive and adaptable
• Excellent written and verbal skills

Prerequisites for success:

• High School diploma or equivalent required; College education preferred
• Minimum one (1) year experience in sales or other service industry required
• Bilingual a plus, but not required
• Ability build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers
• Excellent sales skills
• Ability to talk to a person, not at a person

The Perks:

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?

As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.

This is the perfect opportunity to grow with an expanding organization! Apply today!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Consulting, and Marketing

• Industries

  Public Health and Retail Health and Personal Care Products

Referrals increase your chances of interviewing at Smile Doctors by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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