Treatment Coordinator

Community Dental Care; Saint Paul (MN); On-site; USD 38,000 - 55,000; Full time

Job summary

Community Dental Care is seeking a full-time Treatment Coordinator to join their new clinic in St. Paul, starting in summer 2025. This critical role involves ensuring patients understand their treatment costs, scheduling appointments, and handling billing inquiries within a collaborative environment that supports professional growth.

Benefits

Comprehensive medical, dental and life insurance

Paid time off and holiday pay

401k plus company match

Qualifications

• 1-2 years of customer service experience preferred.
• Bilingual proficiency in Spanish, Karen, or Hmong required.

Responsibilities

• Review schedule daily for patient financial obligations.
• Collect payments and/or copays from patients.
• Answer patient questions regarding billing and payment options.

Skills

Customer Service

Bilingual Proficiency

Education

High school diploma or equivalent

Job description

Join to apply for the Treatment Coordinator role at Community Dental Care

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Join to apply for the Treatment Coordinator role at Community Dental Care

We're expanding! Join our team in St. Paul as a full-time Treatment Coordinator starting in the summer of 2025! Our new beautiful, state-of-the-art dental clinic is currently under construction and will open for patient care in July 2025. This position serves a critical role in the clinic as they help patients understand the cost of recommended treatment and makes appropriate financial arrangements with patients.

Who We Are

Community Dental Care is Minnesota's largest provider of comprehensive dental care for people of all ages on public programs. We operate five clinics across the state, including the Twin Cities, Rochester and Buffalo.

Responsibilities

• Review schedule daily for patient financial obligations
• Verify all patients' insurance - state and commercial
• Collect payments and/or copays from patients
• Receive overflow calls from scheduling coordinators
• Receive and return calls from patients pertaining to financial quotes for treatment plans
• Schedule patient appointments as needed
• Answer patient questions regarding billing and payment options
• Process application for sliding fee scale and care grants
• Post payments on patient accounts
• Send out pre-estimates to patients
  
  

New St. Paul Clinic Hours

Monday - Thursday 7:20am - 4:00pm

Friday 7:20am - 2:00pm

Qualifications

• High school diploma or equivalent
• 1-2 years of customer service experience, preferably within an office setting
• Bilingual proficiency in Spanish, Karen or Hmong required
• No prior dental experience required
  
  

What We Offer

• Meaningful work in a collaborative environment that fosters professional growth
• Comprehensive medical, dental and life insurance
• Paid time off and holiday pay
• 401k plus company match
  
  

About Us

At Community Dental Care, we provide high quality dental care in a caring, culturally respectful manner. Our team of over 275 employees are committed to our mission and seek to make a meaningful difference in the lives of others. We value our staff and equip them with the tools and training needed to be successful.

Community Dental Care is an Equal Opportunity Employer. We recognize that our diversity makes us stronger and empowers us to serve our patients in a culturally sensitive manner.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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