Treatment Coordinator

Smile Brands Inc.; Round Rock (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Smile Brands Inc. is seeking a Treatment Coordinator to enhance patient experiences through a warm and professional approach. This role involves greeting patients, guiding them through their visits, and assisting with financial arrangements. The ideal candidate will have experience in customer service, particularly in a dental setting, and will be committed to delivering exceptional care.

Benefits

Paid time off (PTO)

Health, dental, and vision insurance

401k plan

Employee discount programs

Pet insurance

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills.

Responsibilities

• Create a welcoming atmosphere for patients.
• Assist patients with check-in/check-out procedures.
• Express appreciation to patients for choosing us.

Skills

Communication

Interpersonal Skills

Customer Service

Job description

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Overview

As a Treatment Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.

Schedule (days/hours)

M-F 7:45-5PM

Responsibilities

1. Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
2. Guiding: Assist patients with check-in/check-out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
3. Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism

Qualifications

• At least one year of related experience
• Knowledge of dental terminology
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service

Compensation

$22-24/hr

About Us

Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to locally branded practices. This role is associated with the dental office listed at the top of the job posting.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to an inclusive workplace. We prohibit discrimination and harassment of any kind based on race, gender, age, disability, sexual orientation, or other protected categories. For accommodations due to disability, contact us at [e-mail]

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care