Treatment Coordinator

Active Dental; Richardson (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Dental Treatment Coordinator to join their vibrant team. This role offers a unique opportunity to work in a fast-growing, privately owned dental office that values mentorship and personal growth. As a Treatment Coordinator, you will play a crucial role in enhancing patient experiences by effectively communicating treatment options and financial arrangements. With a strong emphasis on teamwork and a supportive environment, this position promises not only competitive compensation but also significant opportunities for advancement. If you are passionate about making a difference in people's lives and thrive in a positive atmosphere, this is the perfect opportunity for you!

Benefits

Fast Growing, Top-Quality Office

Huge Opportunity for Advancement

Competitive Income Potential

Enjoyable, Respectful Professional Environment

Company-provided Membership and CE courses

State-of-the-Art Equipment

Bonus Incentives

Qualifications

• Exceptional communication and interpersonal skills are a must.
• Ability to prioritize tasks and work in a team-oriented environment.

Responsibilities

• Prepare and present financial treatment plans to patients.
• Assist patients with financial options and treatment concerns.
• Educate patients on dental benefits and eligibility.

Skills

Communication Skills

Teamwork

Detail Orientation

Problem Solving

Financial Negotiation

Education

High School Diploma

Experience in Dental Field

Job description

Tired of being underappreciated by your current employer? Come see why the Active Dental culture is different!

Active Dental is looking to add a Dental Treatment Coordinator! Candidates with no experience are welcome to apply! Competitive compensation, Respect Bonuses! Mentorship!

Do you have a natural ability to make people smile and feel good? Is your personality and smile contagious? If this sounds like you - Awesome! Keep reading…

We are a fast-growing, privately owned dental office in Plano, TX, seeking a talented enthusiastic Dental Treatment Coordinator to join us in a great deal of fun. There are huge opportunities for advancement for everyone on our team because of our unique bonus system promotion policy. We are looking for a candidate who understands the importance of Growth, Mentoring/Development, and Community over just finding any job in a large city. If this sounds like you… apply NOW!

We are looking for a Treatment Coordinator to help us go to the next level with our service. You will be expected to effectively communicate with patients about possible treatment plans we have to offer. You will also explain treatment options and related costs. The Treatment Coordinator is a liaison between the doctor and the patient and assists in the gathering of information about the new patient experience, as well as coordinating a treatment plan with the doctor and presenting it to the patient. They are knowledgeable about the treatment and timelines, and they are prepared to negotiate financial arrangements. You are expected to create a calm and warm environment for patients who are otherwise anxious and concerned about the affordability of dentistry. The Treatment Coordinator will also coordinate as needed, with other offices making sure that referrals and correspondence are received and followed up on.

Perks:

• Fast Growing, Top-Quality, Privately Owned Office
• Huge Opportunity for Advancement
• Competitive Income Potential!
• Enjoyable, Respectful Professional Environment
• Growth: Connect, Learn, Mentor, Share
• Company-provided Seattle Study Club Membership and CE courses
• State-of-the-Art Equipment Top-Tier Dental Supply Brands
• Highly competitive compensation…and has the potential to be even more with bonus incentives!
• Active Dental Culture!

Responsibilities:

• Prepare financial treatment plans, calculate fees based on fee schedules, and present plan options to patients
• Make all financial arrangements with the patient after the doctor has left the consultation
• Assist patients with financial options, insurance questions, and treatment concerns
• Be present during comprehensive exams to understand patient needs
• Handle objections to a proposed treatment
• Educate patients as necessary, regarding dental benefits
• Determine dental benefit eligibility, limitations, and payment estimates as necessary
• Follow up with large treatment cases and fulfill specific patient requests
• Assist in all administrative tasks at the front office, including answering phones and collecting payments

Qualifications:

• Will consider candidates with or without experience
• Love working in a friendly and positive environment
• Feel comfortable having financial conversations with patients and fielding objections
• Ability to prioritize and plan ahead
• Love working as a team to achieve bonus goals
• Have exceptional communication skills and the ability to demonstrate these skills in both face-to-face and electronic formats including but not limited to phone and email systems with special attention to detail and accuracy
• Demonstrate a positive attitude, self-motivation, organization, and resourcefulness
• Strong relationship-building and interpersonal skills- must be able to establish and maintain positive relations with patients
• Incredible work ethic

Personal Traits - the most successful employees at Active Dental exhibit the following traits:

• 100% honest and ethical - able to develop the trust and confidence of internal and external customers
• Smile-DNA - Genuinely Happy with a built-in desire to make people Smile
• Mature - willing to ask for help in real time and admit mistakes
• Self-motivating - a proactive problem solver and an excellent communicator
• Detail Oriented - well organized with a fanatical focus on details
• Team player - willing to put the interests of the team above your own
• Incredible people skills and professionalism in person, on the phone, and through email
• Exquisite time management, prioritization, and the ability to remain organized and control chaos
• Unparalleled intensity and quality of work, with an insatiable appetite to get the job done
• Seeks opportunity in change and does not fear a dynamic environment

Active Dental Core Values

At Active Dental, we pride ourselves on upholding these core values in everything we do:

A - Accountability

C - Communication

T - Teamwork

I - Innovative

V - Vision

E - Empathy

+ - Positivity

The Active Dental team strives to exemplify these core values and the next team member will be expected to as well.

Your role will be vitally important to keeping our practice running smoothly & maintaining our valued patients in the highest level of dental health. As you are excited by these extraordinary opportunities…we look forward to hearing from you very soon!

Want to learn more about Active Dental and our locations? Check out our website at ActiveDentalDFW.com