Treatment Coordinator

Dental365; North Kingstown (RI); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Health and Vision Insurance

401(k) Retirement Plan with Matching

Paid Time Off

In-house Dental Program

Flexible benefits for part-time

Job summary

Dental365 is seeking a Treatment Coordinator to enhance the patient experience at our North Kingstown practice. You will warmly greet patients, manage calls, and ensure accurate health records and insurance data while aligning with the provider’s treatment plan.

In this role, you’ll collaborate with the Office Manager, present financial breakdowns to patients, and support ongoing policy accuracy. A strong emphasis on English communication and customer service is essential.

Qualifications

• Minimum two years' experience with treatment planning in a dental setting.
• Tech savvy and proficient with relevant practice management software.
• Strong English communication and interpersonal skills.

Responsibilities

• Greet patients warmly with concierge care.
• Answer phones promptly and respond to messages.
• Maintain accurate patient health records, insurance details, and procedure coding.
• Collaborate with Office Manager for daily operations.
• Present financial breakdowns to patients per treatment plan.
• Provide support through direct reports and contribute to policy implementation.

Skills

Treatment planning experience

Tech savvy

Strong English communication

Tools

Practice management software

Job description

Join the future of dentistry, led by dentists. We're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. Since our inception, we've touched the lives of hundreds of thousands of patients and have emerged as a leading and distinguished dental organization, led by dentists. If you're a motivated changemaker looking to build a lifelong career in dentistry – now is the time to take part in our journey.

At Dental365, our Treatment Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care.

OUR PRACTICE:

Aesthetic Dentistry of Wickford

1051 Ten Rod Road, #5, North Kingstown, RI 02852

HIRING SCHEDULE

• Monday, 8:00am - 5:00pm
• Tuesday, 8:00am - 5:00pm
• Wednesday, 8:00am - 5:00pm
• Thursday, 8:00am - 5:00pm
• Friday, 8:00am - 3:00pm

RESPONSIBILITIES:

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages
• Maintaining accuracy of information regarding patient health records, insurance details, and procedure coding.
• Regularly collaborating with Office Manager for smooth daily operations.
• Present financial breakdowns to patients in accordance with provider's treatment plan.
• Provide insight into the practice and support through direct reports, as needed
• Implementing policy changes as provided and maintaining compliance with mandated regulations.

QUALIFICATIONS:

• Minimum two years' experience with treatment planning in a dental setting
• Tech savvy - experienced with relevant practice management software
• Proficient in English with strong communication and interpersonal skills.

OUR BENEFITS:

• Generous Compensation: We invest in the best and are competitive in our salary offers.
• Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being.
• 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan.
• Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
• Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family.
• Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams.
• All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.

Salary Range: $25-26/HR

Step into a new era with Dental365

A modern practice environment designed for superior care and comfort. We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We've thought through every step in the patient's experience to perfect our communication and care so that each visit is an eagerly anticipated event.

We're a team that supports your success. Emphasizing health over sales, we cultivate a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential.

Our company celebrates diversity. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in terms of all conditions of employment. Our diversity is one of our greatest strengths, and as an Equal Opportunity Employer, we are proud to promote a work environment where all differences are respected.

Salary Range

$25—$26 USD