Dental Treatment Coordinator

Dental365; Bridgewater (MA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Generous compensation

Health & vision insurance

401K with matching

Paid time off

In-house dental program

Fringe benefits

Job summary

Dental365 in Bridgewater, MA is seeking a Treatment Coordinator to elevate the patient experience beyond the front desk. You will greet patients, manage scheduling, explain treatment plans, and coordinate with providers to ensure smooth daily operations.

The role requires at least two years of dental treatment planning experience, tech-savviness with practice management software, and excellent English communication.

Qualifications

• Minimum two years' experience with treatment planning in a dental setting.
• Tech savvy - experienced with relevant practice management software.
• Proficient in English with strong communication and interpersonal skills.

Responsibilities

• Warmly greet and welcome patients with concierge care.
• Answering phones promptly and responding to messages.
• Maintaining accuracy of patient health records, insurance details, and procedure coding.
• Regularly collaborating with Office Manager for smooth daily operations.
• Present financial breakdowns to patients in accordance with provider’s treatment plan.
• Provide insight into the practice and support through direct reports, as needed.
• Implementing policy changes as provided and maintaining compliance with mandated regulations.

Skills

Treatment planning experience

English proficiency

Interpersonal skills

Tools

Practice management software

Job description

Join the future of dentistry, led by dentists

We're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. Since our inception, we've touched the lives of hundreds of thousands of patients and have emerged as a leading and distinguished dental organization, led by dentists. If you’re a motivated change-maker looking to build a lifelong career in dentistry – now is the time to take part in our journey.

At Dental365, our Treatment Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care.

OUR PRACTICE:

HIRING SCHEDULE

• Monday: 8:00am - 8:00pm
• Tuesday: OFF
• Thursday: 2:00pm - 8:00pm
• Friday: 8:00am - 5:00pm / OFF (every other week - alternates w/ Saturdays)
• Saturday: OFF / 9:00am - 4:00pm (every other week - alternates w/ Fridays)

RESPONSIBILITIES:

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages
• Maintaining accuracy of information regarding patient health records, insurance details, and procedure coding.
• Regularly collaborating with Office Manager for smooth daily operations.
• Present financial breakdowns to patients in accordance with provider’s treatment plan.
• Provide insight into the practice and support through direct reports, as needed
• Implementing policy changes as provided and maintaining compliance with mandated regulations.

QUALIFICATIONS:

• Minimum two years' experience with treatment planning in a dental setting
• Tech savvy - experienced with relevant practice management software
• Proficient in English with strong communication and interpersonal skills.

OUR BENEFITS:

• Generous Compensation: We invest in the best and are competitive in our salary offers.
• Flexible Health and Vision Insurance Plans : Tailored options for you and your family's well-being.
• 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan.
• Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
• Exclusive In-house Dental Program : Heavily discounted services for you and your immediate family.
• Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams.

* All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.

Salary Range: $24-$28/HR (range may vary based on experience level and job responsibilities)

Step into a new era with Dental365

A modern practice environment designed for superior care and comfort. We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We’ve thought through every step in the patient’s experience to perfect our communication and care so that each visit is an eagerly anticipated event.

We’re a team that supports your success. Emphasizing health over sales, we cultivate a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential.

Our company celebrates diversity. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in terms of all conditions of employment. Our diversity is one of our greatest strengths, and as an Equal Opportunity Employer, we are proud to promote a work environment where all differences are respected.

Salary Range

$24 - $28 USD

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