Treatment Coordinator

Smile Jobs; Littleton (MA); On-site; USD 25,000 - 39,000; Full time

Job summary

Nashoba Family Dentists is seeking an experienced Treatment Coordinator to join our team. The ideal candidate brings dental office experience, excels in communication, and can help patients understand their treatment plans and coordinate their care.

Responsibilities include greeting patients, verifying insurance, presenting treatment options, discussing costs, and scheduling appointments. You will work closely with the dentist and team to ensure a smooth patient experience and accurate records.

Qualifications

• Previous experience as a Treatment Coordinator in a dental office is required.
• Experience with Dentrix is preferred.
• Strong communication, organizational and customer service skills.
• Ability to discuss treatment plans confidently and professionally.

Responsibilities

• Greet patients and manage check-in/check-out.
• Verify dental insurance eligibility, benefits and coverage.
• Present treatment plans and explain procedures and costs.
• Discuss financial arrangements and estimated out-of-pocket expenses.
• Schedule and coordinate appointments and follow-ups.
• Answer calls and assist patients with questions and requests.
• Coordinate with dentist and clinical team for a smooth patient experience.
• Maintain accurate patient records and insurance information.
• Follow up with patients with outstanding treatment plans.
• Assist daily front-office operations to keep the schedule organized.

Skills

Dental office experience

Dentrix

Communication skills

Organizational skills

Tools

Dentrix

Job description

Treatment Coordinator - Nashoba Family Dentists

Nashoba Family Dentists is seeking an experienced Treatment Coordinator to join our team! The ideal candidate has prior dental office experience, strong communication skills, and the ability to help patients understand their treatment plans and coordinate their care.

Responsibilities

• Greet patients and manage patient check-in and check-out.
• Verify dental insurance eligibility, benefits, and coverage.
• Present treatment plans and explain recommended procedures, treatment options, and associated costs.
• Discuss financial arrangements and help patients understand their estimated out-of-pocket expenses.
• Schedule and coordinate patient appointments, including follow-up visits and outstanding treatment.
• Answer incoming phone calls and assist patients with questions and appointment requests.
• Coordinate with the dentist and clinical team to ensure a smooth patient experience.
• Maintain accurate patient records, insurance information, and documentation.
• Follow up with patients who have outstanding treatment plans to encourage continued care.
• Assist with daily front-office operations to keep the schedule organized and the office running efficiently.

Qualifications

• Previous experience as a Treatment Coordinator in a dental office required.
• Experience with Dentrix preferred.
• Strong communication, organizational, and customer service skills.
• Ability to discuss treatment plans confidently and professionally.
• Comfortable working in a fast-paced dental office environment.

Schedule

• Monday: 8:00 AM–5:00 PM
• Tuesday: 8:00 AM–5:00 PM
• Thursday: 8:00 AM–5:00 PM
• Friday: 8:00 AM–5:00 PM

If you have dental treatment coordination experience and enjoy helping patients navigate their dental care, we’d love to hear from you!