Treatment Coordinator

Sonrava Health; Hanford (CA); Presencial; USD 40 000 - 60 000; Tempo integral

Resumo da oferta

Sonrava Health is seeking a Patient Care Coordinator to greet patients, coordinate treatment services, and nurture ongoing patient relationships. You will act as the primary liaison, delivering exceptional customer service and supporting the office with scheduling and treatment coordination.

The role emphasizes strong communication, a sales mindset, and a commitment to privacy and safety standards in a healthcare setting.

Qualificações

• Excellent communication and interpersonal skills.
• Customer-service oriented with a sales mindset.
• Strong attention to detail and ability to manage multiple tasks.

Responsabilidades

• Greet and welcome patients in a timely, professional and engaging manner.
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff.
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options.
• Contact patients to follow up on visits and to build lasting patient relationsships.
• Ensure compliance with health, privacy, and safety regulations.
• Travel as needed for training and to perform job functions.

Descrição da oferta de emprego

Overview

We are looking for a Patient Care Coordinator to join the team!The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
• Contact patients to follow up on visits and to build lasting patient relationsships
• Ensure compliance with health, privacy, and safety regulations
• Travel as needed for training and to perform job functions

Benefits for FT Employees

• Healthcare Benefits (Medical, Dental, Vision)
• Paid time Off
• 401(k)
• Employee Assistance Program