PCC - General Offices

Sonrava Health; Jurupa Valley (CA); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

Paid time Off

401(k)

Employee Assistance Program

Descripción de la vacante

Sonrava Health is seeking a Patient Care Coordinator to join our team in California. You will greet patients, coordinate treatment services, and ensure a welcoming experience across the office.

The ideal candidate has excellent communication, a passion for customer service, and comfort discussing treatment options, cost, and insurance with patients. This is a full-time role supporting our dental practice.

Formación

• Minimum of high school diploma or equivalent.
• At least 2 years of customer service or sales experience, preferably in healthcare or dental settings.
• Experience with dental practice management software such as Denticon/Dentrix preferred.
• Excellent communication skills with patients, staff, and third-party stakeholders.
• Attention to detail in maintaining patient records and managing financial transactions.

Responsabilidades

• Greet and welcome patients in a professional and engaging manner.
• Maintain a productive daily schedule and coordinate future appointments.
• Provide patient consultations and communicate information about treatments, costs, insurance, and payment options.
• Follow up with patients to build lasting relationships.
• Ensure compliance with health, privacy, and safety regulations.
• Travel as needed for training and job functions.

Conocimientos

Customer service

Sales

Communication

Attention to detail

Educación

High school diploma

Herramientas

Denticon/Dentrix

Descripción del empleo

Overview

We are looking for a Patient Care Coordinator to join the team!

The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
• Contact patients to follow up on visits and to build lasting patient relationsships
• Ensure compliance with health, privacy, and safety regulations
• Travel as needed for training and to perform job functions

Benefits for FT Employees

• Healthcare Benefits (Medical, Dental, Vision)
• Paid time Off
• 401(k)
• Employee Assistance Program

Qualifications

• Minimum of high school diploma or equivalent required
• At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
• Experience with dental practice management software such as Denticon/Dentrix preferred
• Excellent communication skills to interact with patients, office staff, and third party stakeholders
• Attention to detail in maintaining patient records and managing financial transactions

Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.