Treatment Coordinator

Jefferson Dental & Orthodontics Healthcare Management, LLC; Garland (TX); On-site; Full time

Job summary

Join a compassionate and dedicated team at a leading dental practice where your contributions can truly change lives. This role focuses on delivering exceptional customer service and fostering a supportive environment for both patients and staff. As part of a dynamic hygiene team, you'll have the chance to engage with patients, manage consultations, and ensure that every individual feels valued and cared for. With opportunities for growth and a commitment to providing the best dental experience, this position is perfect for those looking to make a meaningful impact in the field of dentistry. If you are passionate about patient care and teamwork, we invite you to explore this fulfilling career opportunity.

Benefits

Competitive pay and bonus structure

Growth and advancement opportunities

Vacation and PTO

$25,000 of Company-paid Life Insurance

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Team Member Assistance Program

Bonus potential based on business objectives

Qualifications

• 1 year of customer service experience is required.
• Intermediate proficiency in Microsoft Office is essential.

Responsibilities

• Provide excellent customer service and conduct patient consultations.
• Audit patient schedules and ensure data quality.

Skills

Customer Service

Communication Skills

Organizational Skills

Team Leadership

Education

Associates’ Degree

3 Years Management Experience

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Dentrix

Dolphin Dental Software

Job description

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Who Are We?
We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry. Since our humble beginnings in Texas in 1967, we’ve been a trusted friend for our patients near and far. At Jefferson, we understand it takes more than clinical excellence to earn a patient’s trust. It’s of the utmost importance that we all see the patient as a unique individual and demonstrate that their care plan is designed around each of their needs. We’ll do whatever it takes to put a smile on each patient’s face, so the rest of the world can see how amazing it is. We truly change people’s lives. Do you want to be a part of our life changing team?!

Our philosophy is simple: Our Care Changes People’s Lives. We treat our patients like family to provide the best dental experience because we know a happy, confident smile leads to a better life. We deliver the highest quality care, making dentistry convenient and affordable for everyone. Join our new Hygiene team for the opportunity to have a fulfilling career giving our patients the happy, confident smile they deserve.

What You’ll Do

• Provide excellent customer service to patients
• Present post-exam consultations and financing options to patients
• Conduct audits of patient schedules; quality of data entry and patient information; consistency of patient consultations and financial presentations; internal referral process; and supply orders and utilization

Who We’re Looking For

• Someone dedicated to going above and beyond to ensure the best customer service and experience
• Excellent communicator and motivator to confidently educate our patients; lead our teams by building relationships of trust, open communication, and a collaborative office culture
• Well-organized, adaptable individual who is comfortable managing diverse teams while handling changing priorities

The Perks!

• Competitive pay and bonus structure – starting salary $18/hour and bonuses of up to $800/month!
• New Grads welcome!
• Growth and advancement opportunities for leadership roles
• Vacation and PTO
• $25,000 of Company-paid Life Insurance
• Wide variety of additional benefits including:
• Medical
• Dental
• Vision
• Short-term and Long-term Disability
• Health Saving Account
• Flexible Spending Account
• Dependent Care Spending Account
• Supplement Life Insurance for you or your dependents
• 401(k)
• Accident
• Critical Illness
• Identity Protection
• Team Member Assistance Program
• Bonus potential based on achieving certain number of business objectives per month

Basic Qualifications

• Associates’ degree or 3 years management experience
• Intermediate Microsoft office proficiency, specifically Excel, Outlook and Word
• Customer Service: 1 year (Required)
• Computer Skills: 1 year (Required)
• Insurance verification: 1 year (Preferred)

Preferred Qualifications

• Dental office management experience, especially in a multi-specialty office, highly preferred
• Knowledge of Dentrix and Dolphin dental software
• CPR-BLS, RDA, or other related dental certifications