Treatment Coordinator

Davita Inc.; Conyers (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in dental care is seeking a passionate Treatment Coordinator to join their team. The ideal candidate will be responsible for presenting financial treatment plans, coordinating patient care, and ensuring a seamless patient experience. A background in dental assisting and strong customer service skills are essential. This role offers excellent career growth opportunities and a supportive working environment.

Benefits

Paid Time Off

Paid Holidays

Medical, Dental and Vision benefits

401K

Short and Long Term Disability Insurance

Life Insurance

Opportunities for Community Giving Back

Qualifications

• Minimum 3 years in a medical or dental environment with direct customer service.
• Bilingual preferred.
• Strong organizational and interpersonal skills.

Responsibilities

• Present financial treatment plans to patients.
• Ensure children receive quality dental care.
• Assist in both front office and clinical roles.

Skills

Financial treatment plan presentation

Dental insurance knowledge

Excellent communication skills

Multi-tasking and flexibility

Customer service

Education

High school degree or equivalent

Associate's degree in Business

X-ray certification

Tools

Microsoft Word

Microsoft Excel

Job description

As an Treatment Coordinator, you will play a vital role in ensuring children have lifetime of beautiful smiles! If you have a heart for children, and enjoy working with a fun team of like-minded professionals dedicated to quality care, we would love to meet with you! Our ideal Treatment Coordinator has both front office and clinical dental assisting experience

Key Skills for this role include:

• Ability to present financial treatment plans to patients
• Working knowledge and experience with dental insurance
• Back office dental experience a plus
• Excellent communication skills
• Ability to multi-task, take direction and be a flexible team player
• Our ideal candidate loves giving great care, is reliable, and seeks to grow professionally.

We take care of our valued Treatment Coordinators by offering:

• Paid Time Off
• Paid Holidays
• Medical, Dental and Vision benefits
• Health Savings Account, Flex Spending
• 401K
• Short and Long Term Disability Insurance
• Life Insurance
• Opportunities for Community Giving Back

Education/Credentials:

• A minimum of a high school degree or equivalent is required.
• Associates degree in Business or equivalent is preferred.
• Bilingual is preferred, but not required.
• X-ray certification is preferred, but may obtained through the Company.

Job-related experience:

• Experience working in a professional, medical, or dental environment with direct customer service is desired for at least three (3) years.

Job-related skills/competencies:

• Strong interpersonal and relationship building skills, ability to establish and maintain positive working relationships.
• Strong customer service skills and ability to communicate with a pleasant demeanor at all times.
• Effective written and verbal communication skills with all levels of employees and public.
• Excellent organizational skills; strong attention to detail, ability to multitask and perform job duties in a timely manner.
• Strong computer skills, Word and Excel a must, and ability to learn new programs as needed.
• High degree of initiative, accountability and independent judgment.
• Communication- effective written and verbal communication is a must with all staff and management.
• Must be able to project a capable and professional image- one that is reflective of Company Values.

Working conditions:

• Travel between the assigned offices, if needed
• Attend and participate in all office meetings, continuing education events and morning huddles