Treatment Coordinator

Smile Doctors; Chicago (IL); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Bonus Opportunity

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short and long-term disability

401(k) plan

Paid time off

Paid holidays

Brace discounts

Family discounts

Job summary

Seder Orthodontics is seeking a Treatment Coordinator to educate new patients on treatment options, discuss financial arrangements, and build strong relationships. You will schedule consultations, prepare patients for exams, and coordinate referrals to specialists as needed.

Ideal candidates are outgoing, empathetic, and capable of handling sales in a friendly, patient-centric environment. This role supports local marketing and community events while contributing to a full calendar of treatments.

Qualifications

• High School diploma or equivalent required; College education preferred
• Minimum one year experience in sales or other service industry required
• Bilingual a plus, but not required
• Ability build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers
• Excellent sales skills
• Ability to talk to a person, not at a person

Responsibilities

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
• Understand the practice’s policy on working with financials to educate patients on their payment options
• Work pending reports and follow up with potential patients to schedule treatment
• Preparation for patient exams
• Follow up with patients to set up consultations or begin treatment and keep schedules full
• Coordinate patients referred to specialists for care prior to treatment as necessary
• Assist in Local Store Marketing and community events

Skills

Outgoing

Approachable

Empathetic

Proactive

Adaptable

Excellent written and verbal skills

Education

High School diploma or equivalent

College education preferred

Job description

Looking for a career that makes you smile?

Seder Orthodontics is seeking a Treatment Coordinator to join our growing team.

Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.

How you’ll make us better:

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
• Understand the practice’s policy on working with financials to educate patients on their payment options
• Work pending reports and follow up with potential patients to schedule treatment
• Preparation for patient exams
• Follow up with patients to set up consultations or begin treatment and keep schedules full
• Coordinate patients referred to specialists for care prior to treatment as necessary
• Assist in Local Store Marketing and community events

Your special skills:

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

• Outgoing, Approachable, and Empathetic
• Proactive and adaptable
• Excellent written and verbal skills

Prerequisites for success:

• High School diploma or equivalent required; College education preferred
• Minimum one (1) year experience in sales or other service industry required
• Bilingual a plus, but not required
• Ability build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers
• Excellent sales skills
• Ability to talk to a person, not at a person

The Perks:

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Competitive salaryplus Bonus Opportunity
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Pay Range: $21.60 - $27.35