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Securian Financial Group is seeking a detail-oriented associate to manage outgoing wire payments from request through bank processing and final confirmation. The role also handles incoming wire/ACH premium allocations, wire returns, and audit documentation for the Individual business.
The position requires strong banking system knowledge, organizational skills, and effective cross-team communication. This is a hybrid role with an emphasis on accuracy and timely processing.
This position is responsible for managing outgoing wire payments from the initial request through bank processing and final confirmation. The associate works closely with internal business units and supporting banks to ensure payments are completed accurately, timely, and according to established procedures. In addition, the position is responsible for allocating incoming wire and ACH premium payments for the Individual business, coordinating wire returns, and providing documentation for internal and external audits. The role requires strong attention to detail, organizational skills, knowledge of banking systems, and effective communication with internal and external partners.
Collects and monitors outgoing wire requests received throughout the business day. Reviews wire requests to ensure all necessary payment information and instructions are provided. Determines the appropriate banking system based on the payment request and funding account. Enters outgoing wire payment instructions into the correct banking platform. Verifies payment information for accuracy before submitting the wire for approval. Ensures wire requests are processed timely to meet established banking deadlines. Communicates with business units when additional information or clarification is needed.
Monitors outgoing wire payments to ensure they have been successfully processed by the bank. Retrieves wire confirmations once payments have been completed. Sends payment confirmations back to the requesting business units. Responds to business unit inquiries regarding payment status. Researches any payment discrepancies or delays and communicates updates to the appropriate parties.
Fulfills internal and external audit requests related to outgoing wire transactions. Retrieves copies of original wire requests and supporting documentation. Provides payment confirmations and approval documentation when requested. Ensures audit documentation is accurate, complete, and provided within required deadlines. Maintains organized payment records to support future research and audit requirements.
Receives incoming wire and ACH premium payment information for the Individual business. Reviews payment details to identify the appropriate customer, policy, or account. Allocates incoming premium payments to the correct source system. Ensures premium payments are accurately applied within established daily processing deadlines. Researches unidentified payments and works with the appropriate business units to resolve allocation questions. Assists with resolving payment discrepancies to ensure accurate cash processing.
Works directly with supporting banks to coordinate the return of wire payments when necessary. Reviews wire return requests to determine the appropriate action. Communicates with business units to obtain any additional information or authorization needed to process returns. Coordinates with the bank to initiate or facilitate wire returns according to established procedures. Monitors return requests and follows up with the bank until the return is completed or otherwise resolved. Maintains documentation of wire return requests, bank communications, and final resolutions.
Provides backup assistance to other Cash Unit team members during vacations, absences, and periods of increased workload. Participates in cross-training to ensure adequate coverage of critical payment processing responsibilities. Assists with researching payment transactions and resolving banking questions as needed. Maintains knowledge of banking platforms and internal payment processing procedures.
Monitor and collect outgoing wire requests throughout the day. Enter wire instructions into the appropriate banking systems accurately and timely. Retrieve completed wire confirmations and distribute them to requesting business units. Allocate incoming wire and ACH premium payments for the Individual business. Research and resolve payment discrepancies and unidentified transactions. Coordinate wire returns with supporting banks when necessary.
Strong attention to detail with a focus on accuracy and quality. Analytical and problem-solving skills with the ability to identify and resolve discrepancies. Strong organizational and time management skills to manage daily tasks and deadlines. Comfortable using computers and learning new systems and technology. Effective communication and interpersonal skills with the ability to collaborate across teams. Ability to learn new processes quickly and adapt to changing priorities.
Previous experience in treasury, finance, accounting, banking, or payment processing. Experience using financial systems, payment processing applications, or Microsoft Excel. Associate or bachelor’s degree in finance, accounting, business, or a related field.
This position will be in a hybrid working arrangement. Securian Financial believes that meaningful in-person collaboration is an important part of our culture. Our hybrid work model gives associates the flexibility to work both remotely and in the office while fostering connection, learning, and innovation. Associates who live within a 90-minute commute of our Home Office in St. Paul, Minnesota spend 3 or more days each week working from the office.
The estimated base pay range for this job is: $18.80 - $32.69. Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at Employment@Securian.com, by telephone 651-655-5522 (voice), or 711 (Relay/TTY). Securian Financial is a drug-free workplace.
To view our privacy statement To view our legal statement Securian Financial roles are listed with Job Category beginning SF. Be you. With us. We’re a bright-thinking, hard-working team focused on growth with purpose. And with large company resources and a small company feel, it means each of us is a name, not a number. Here, every voice matters — bring us your ideas and curiosity. Discover the best you — with us. We are a Great Place to Work‑Certified™ company for the eighth year in a row, based on company-provided data and the results of the Great Place to Work® Trust Index™ survey administered to our employees.