Treasury Specialist I

FHLB Des Moines; Virginia Beach (VA); On-site; USD 37,000 - 58,000; Full time

Job summary

The City of Virginia Beach's Department of the City Treasurer seeks a Treasurer Specialist I to provide professional customer service and clerical support. You will handle phone and email inquiries, research issues, and assist with payments and mail processing.

The role requires a high school diploma or GED plus one year of relevant experience in bookkeeping, clerical work, or customer service, with strong typing and 10-key proficiency.

Qualifications

• High school diploma or GED plus one year of related experience (bookkeeping, clerical accounting or customer service).

Responsibilities

• Provide professional customer service over the phone, in person, and via email.
• Answer multi-line phones.
• Assist taxpayers with inquiries and balances.
• Research issues in software systems.
• Cross-train with other departments and assist during peak times.
• Open and sort mail.
• Clerk payments.
• Monitor and answer department email with professional communication.
• Maintain department address changes and return mail system updates.

Skills

Accounts Receivable

Bookkeeping

Invoices

Taxes

Recordkeeping

Payment Posting

Taking Initiative

Liens

Payment Handling

Customer Service

Job description

Department:CITY TREASURERCompensation Grade:G16Compensation Range & Starting Salary:Pay Range: $36,940.80- $57,574.40Starting salary may be negotiable based on qualificationsJob Exempt (If No, Position is eligible for overtime):NoScheduled Weekly Hours:40About Us:Recognized as one of America’s Best-In-State Employers for 2024, the City of Virginia Beach is proud to offer a diverse and dynamic work environment. Our workforce plays a crucial role in delivering exceptional government services to both our citizens and fellow City employees. Apply now to join an organization where you truly make a difference.Job Duties and Preferred Qualifications:The Department of the City Treasurer is seeking a Treasurer Specialist I.Responsibilities include:Provide professional customer service over the phone, in person, and via emailAnswer multi-line phonesAssist taxpayers with inquiries and balancesResearch issues in software systemsCross-train with other departments and assist in providing coverage during peak times, sickness, or vacationsOpen & sort mailClerk paymentsResponsible for monitoring and answering department email with professional communicationResponsible for maintaining department address changes and return mail system updatesMust have basic writing skillsFold and stuff outgoing mailGeneral clerical and office duties as assignedProficiency using a 10-key and typing at least 30 wpmThe ideal candidate will have knowledge ofAdditional requirements:• DMV Transcript: No• CDL: No• Drug & Alcohol Clearinghouse: No• CPS Check: No• Physical: No• Respirator: No• Psychological Screening: No• Polygraph: No• At Will: YesMinimum Requirements:Minimum Qualifications: High school or GED plus one (1) year experience in fields providing the required knowledge, skills and abilities, such as bookkeeping, clerical accounting, customer service; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. Special Requirements: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.Skills:Accounts Receivable (AR), Bookkeeping, Invoices, Liens, Payment Handling, Payment Posting, Recordkeeping, Taking Initiative, TaxesWorking Conditions:Per HR Policy 6.19, Americans with Disabilities, the City follows the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. The City shall not discriminate on the basis of disability in its hiring and employment practices. The City shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the City’s business.The Working Conditions Summary is intended to provide a general overview of the environmental conditions inherent in the job setting, as well as the physical, mental, and sensory requirements necessary to perform the essential functions of the position in the noted job profile. Please copy and paste the URL below into your web browser to view the Working Conditions Summary for this position.Official Job Descriptions:To browse official job descriptions, please access this link - https://virginiabeach.gov/careers/job-descriptions-pay-plans?search=&group=EVRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.Equal Employment Opportunity (EEO) Statement: The City of Virginia Beach is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status as defined by applicable law.