Treasury Solutions Operations Specialist

Renasant Bank; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Renasant Bank seeks an Treasury Solutions Operational Specialist in Nashville to support internal customers across TS platforms and processes. The role emphasizes delivering exceptional service and coordinating with sales for timely system setups, while maintaining up-to-date knowledge of available Treasury Solutions offerings.

Ideal candidates bring 3+ years in banking, strong written and verbal communication, organizational skills, and the ability to work collaboratively within a team.

Qualifications

• Ability to develop rapport easily with peers and internal partners.
• Detailed oriented.
• Advanced written and verbal communication skills.
• Strong problem solving skills.
• Ability to work with others as a team.
• Ability to organize and prioritize to achieve goals.
• Ability to resolve questions and issues with little supervision.
• Ability to understand and apply policies and procedures and federal/state regulations.

Responsibilities

• Assist internal and external customers with their inquiries and questions related to their Treasury services
• Perform system setup of all TS product and/or service request submitted by our sales team
• Provide exceptional customer service experience for all TS Clients
• Resolve banker/sales requests through proficient use of various Treasury Solutions platforms
• Research client process issues to determine issue/impact and navigate within the organization and/or vendor for appropriate resolution
• Remain current and knowledgeable on all Treasury Solutions products and services
• Be a resource within the TS teams and bank of operational processes and procedures
• Perform other related duties as assigned

Skills

Rapport building

Communication skills

Problem solving

Teamwork

Organization

Attention to detail

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Renasant Bank seeks an Treasury Solutions Operational Specialist in Nashville to support internal customers across TS platforms and processes. The role emphasizes delivering exceptional service and coordinating with sales for timely system setups, while maintaining up-to-date knowledge of available Treasury Solutions offerings.

Ideal candidates bring 3+ years in banking, strong written and verbal communication, organizational skills, and the ability to work collaboratively within a team.