Treasury Management Support Specialist

Vernovis; Cincinnati (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

A Total Talent Solutions company is seeking a Business Service Center Advocate in Cincinnati, Ohio. This role involves serving as a key support resource for clients' treasury management products, handling inquiries, resolving issues, and delivering exceptional customer service. Candidates should possess some customer service experience, basic computer skills, and ideally, some experience in banking or cash management. This position offers the opportunity to join a dynamic team focused on client success.

Qualifications

• 1-3 years of Customer Service experience required.
• 1-3 years of Deposit Operations or Cash Management experience preferred.
• Prior Banking Experience Preferred But Not Required.

Responsibilities

• Respond to inquiries relating to bank products and services.
• Resolve issues with varying complexity through account research.
• Accept ownership of problem resolution from start to finish.

Skills

Customer Service experience

Basic knowledge of Word & Excel

Self-motivated

Ability to work independently

Education

Bachelor’s Degree or equivalent experience

Job description

A Total Talent Solutions company is seeking a Business Service Center Advocate in Cincinnati, Ohio. This role involves serving as a key support resource for clients' treasury management products, handling inquiries, resolving issues, and delivering exceptional customer service. Candidates should possess some customer service experience, basic computer skills, and ideally, some experience in banking or cash management. This position offers the opportunity to join a dynamic team focused on client success.