Treasury Management Client Support Specialist

United Community; Gallatin (TN); On-site; USD 25,554 - 30,624; Full time

Job summary

United Community is looking for a dedicated professional to join their Treasury Management team. In this full-time role based in Gallatin, Tennessee, you will be responsible for ensuring the quality delivery and ongoing support of Treasury Management products. This includes overseeing client communications, maintaining accurate documentation, and providing customer education on services.

The ideal candidate will have a high school diploma with preferred business education and at least three years of relevant experience in banking and customer service. Flexibility for evening and weekend shifts is necessary, along with a commitment to customer satisfaction.

Qualifications

• 3+ years’ experience in banking required.
• 3+ years’ customer service, call center, treasury management or operations experience required.
• Strong computer and technology skills required.

Responsibilities

• Serve as a primary point of contact for Treasury Management customers.
• Manage a high volume of inbound and outbound client communications.
• Oversee the end-to-end delivery and support of Treasury Management products.

Skills

Customer service

Communication

Analytical skills

Problem solving

Technical skills

Education

High school diploma or equivalent

Four-year degree in a business-related field

Job description

United Community is looking for a dedicated professional to join their Treasury Management team. In this full-time role based in Gallatin, Tennessee, you will be responsible for ensuring the quality delivery and ongoing support of Treasury Management products. This includes overseeing client communications, maintaining accurate documentation, and providing customer education on services.

The ideal candidate will have a high school diploma with preferred business education and at least three years of relevant experience in banking and customer service. Flexibility for evening and weekend shifts is necessary, along with a commitment to customer satisfaction.