Treasury Management Specialist: Client Solutions

Emprise Bank 2; Wichita, Kansas City (KS, MO); On-site; USD 55,000 - 85,000; Full time

Job summary

Emprise Bank in Wichita is seeking a Treasury Management Support Specialist to assist commercial clients with new product requests, product setup, and ongoing training virtually or onsite.

You will manage communication with clients and internal staff, support treasury sales, gather data for analyses, assemble monthly and quarterly reports, and ensure accurate processing of transactions while upholding our commitments to service quality and integrity.

Qualifications

• Minimum of 3 years treasury support, commercial customer support, or banking operations experience.
• High school diploma or equivalent required.
• Proficiency with large server-based applications and typical desktop software.

Responsibilities

• Assist commercial clients with new product requests and/or maintenance requests.
• Complete product setup and conduct client training virtually or onsite.
• Provide ongoing assistance for Treasury Sales to aid in the development of treasury-related skills including appropriate sales proposals and support as necessary for customer questions during the sales process.
• Communicate with clients and internal staff related to any Treasury exception processes or transaction issues.
• Provide customer care related to temporary increases, client issues or requests needing assistance.
• Gather statistical data for commercial account analysis and complete monthly service charging.
• Complete monthly and quarterly reports.
• Initiate and complete product periodic reviews for respective clients.

Skills

Customer service

Attention to detail

Communication skills

Relationship building

Initiative

Education

High school diploma or equivalent

Tools

Server-based applications

Desktop software

Job description

Emprise Bank in Wichita is seeking a Treasury Management Support Specialist to assist commercial clients with new product requests, product setup, and ongoing training virtually or onsite.

You will manage communication with clients and internal staff, support treasury sales, gather data for analyses, assemble monthly and quarterly reports, and ensure accurate processing of transactions while upholding our commitments to service quality and integrity.