Treasury Management Sales Team Lead - Coaching & Ops

Fifth Third Bank; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Fifth Third Bank in Dallas seeks a Treasury Management Sales Associate Team Lead to guide a team delivering day-to-day support to Treasury Management Officers and the Commercial Payments organization. You will lead, coach, and develop the team while partnering with TMOs to meet client needs.

The role focuses on capacity management, process improvement, and ensuring timely, high-quality support throughout the client sales and onboarding lifecycle.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• 5 years experience in Treasury Management, Sales Support, Client Service, Operations, or a related field.
• Prior people leadership experience, including coaching, developing, and managing employees.
• Strong understanding of Treasury Management products, sales processes, and the commercial client lifecycle.
• Demonstrated experience leading, coaching, or developing employees.
• Strong organizational and prioritization skills with the ability to manage competing business needs.
• Excellent written and verbal communication skills.
• Demonstrated ability to build productive partnerships across sales, product, operations, and support organizations.
• Strong judgment and ability to navigate complex or escalated situations.

Responsibilities

• Lead, coach, and develop a team of Treasury Management Sales Associates.
• Ensure clear performance expectations, accountability, and partnership with Treasury Management Officers.
• Conduct regular one-on-ones and development discussions; foster cross-training and knowledge sharing.
• Manage onboarding and readiness of new team members; support portfolio coverage.
• Maintain visibility into high-priority requests and escalate when necessary.
• Drive adoption of standardized Treasury Management Sales Support processes and controls.
• Collaborate with product, pricing, billing, operations, and other teams to improve end-to-end processes.

Skills

Treasury Management knowledge

Leadership & coaching

Communication skills

Education

Bachelor's degree or equivalent

Job description

Fifth Third Bank in Dallas seeks a Treasury Management Sales Associate Team Lead to guide a team delivering day-to-day support to Treasury Management Officers and the Commercial Payments organization. You will lead, coach, and develop the team while partnering with TMOs to meet client needs.

The role focuses on capacity management, process improvement, and ensuring timely, high-quality support throughout the client sales and onboarding lifecycle.