Treasury Management Onboarding Specialist I

Huntington Bancshares, Inc.; Northern (KY); Hybrid; USD 33,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Life insurance

Disability insurance

Retirement savings plan

Paid leave

Paid holidays

PTO

Job summary

Huntington Bancshares, Inc. is seeking a Treasury Management Service Specialist I to onboard, implement, and support treasury services for Business Banking and Commercial clients.

You will coordinate onboarding activities, provide first‑level product support, and collaborate with Relationship Managers, Operations, and Product teams to ensure accurate implementations and strong client experience. The role emphasizes risk controls, compliance, and process improvement while developing skills to

Qualifications

• Bachelor’s Degree or 4+ years of relevant experience.
• 1+ years of experience in banking operations, treasury support, or a related client service role.
• Experience supporting Business Banking or Commercial Banking clients.
• Familiarity with NACHA file formats and basic fraud prevention tools.
• Experience with treasury management platforms supporting ACH, wires, Positive Pay, remote deposit, BAI reporting, and online banking portals.

Responsibilities

• Execute standard treasury onboarding, implementation, and product maintenance for Business Banking and Commercial clients.
• Coordinate onboarding activities, including ACH files, Positive Pay, BAI reporting, standing transfer orders, and transmissions.
• Schedule, coordinate, and deliver client training on treasury platforms and payment workflows.
• Serve as first‑level support for core treasury management solutions.
• Research and resolve routine onboarding, maintenance, or servicing issues within established procedures and SLAs.
• Troubleshoot payment exceptions, file errors, entitlement issues, and Positive Pay decisioning.
• Identify and elevate non‑standard requests, complex issues, or higher‑risk items to TM Service Specialist II or service partners as appropriate.
• Maintain onboarding and service documentation, checklists, and case notes.
• Partner with Relationship Managers, Treasury Sales, Operations, Risk, and Product teams to deliver coordinated solutions.

Skills

Banking operations

Treasury support

Customer service

Attention to detail

Education

Bachelor's degree

Tools

NACHA file formats

Online banking platforms

BAI reporting tools

Job description

Huntington Bancshares, Inc. is seeking a Treasury Management Service Specialist I to onboard, implement, and support treasury services for Business Banking and Commercial clients.

You will coordinate onboarding activities, provide first‑level product support, and collaborate with Relationship Managers, Operations, and Product teams to ensure accurate implementations and strong client experience. The role emphasizes risk controls, compliance, and process improvement while developing skills to