Treasury Management Implementation Quality Control Specialist

City National Bank (CNB); Coral Gables (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

City National Bank of Florida is seeking a Treasury Management Implementation Quality Control Specialist to ensure the accuracy and integrity of TM solutions delivered to clients. The role focuses on reviewing implementations for compliance, documenting findings, and tightening controls across the TM lifecycle.

Ideal candidates have 2–4 years in treasury operations or banking QC, with strong analytical skills and meticulous attention to detail.

Qualifications

• 2-4 years of experience in treasury management operations or banking quality control.
• Strong understanding of treasury products and services.
• Detail-oriented with excellent analytical and problem-solving skills.
• Proficiency in documentation review, workflow analysis, and risk mitigation.
• Ability to follow established procedures and complete tasks accurately.
• Ability to identify discrepancies per documented protocols.

Responsibilities

• Review all TM implementations for accuracy and completeness (ACH, wires, remote deposit, lockbox, etc.).
• Validate client configurations against approved documentation and service agreements.
• Ensure required approvals, forms, and compliance checks are completed before activation.
• Perform post-implementation audits of documentation, fees, alerts, and limits.
• Identify gaps or deviations from procedures and elevate as needed.
• Maintain detailed records of quality control findings and metrics.
• Collaborate with implementation teams to refine workflows and reduce recurring errors.
• Recommend updates to QC checklists and SOPs.
• Support training to reinforce quality standards across teams.
• Track and report QC metrics, including error rates and turnaround times.
• Provide insights to management on trends and operational improvements.

Skills

Treasury products

Quality control

Documentation review

Risk mitigation

Analytical skills

Education

High School Diploma or equivalent

Job description

Overview

The Treasury Management Implementation Quality Control Specialist is responsible for ensuring the accuracy, consistency, and integrity of treasury management solutions delivered to internal and external clients. This position reviews and validates implementation processes, documentation, and system configurations to ensure compliance with internal standards, regulatory requirements, and client expectations. The specialist helps safeguard against operational risk and supports continuous improvement across the treasury management lifecycle.

What You’ll Do:

• Review all Treasury Management (TM) implementations for accuracy and completeness; this includes services such as Automated Clearing House (ACH), wire transfers, remote deposit capture, lockbox, Automated Clearing House/check Positive Pay, and other Treasury Management changes that may require quality control review.
• Validate client configurations against approved documentation and service agreements.
• Ensure all required approvals, forms, and compliance checks are completed prior to implementing and activating.
• Perform post-implementation audits to confirm proper documentation was received, fees, alerts, limit changes, and consumer account with wire access.
• Identify gaps or deviations from standard procedures and elevate as needed.
• Maintain detailed records of quality control findings.
• Collaborate with implementation team to refine workflows and eliminate recurring errors.
• Recommend updates to quality control checklists and standard operating procedures.
• Support training initiatives to reinforce quality standards across teams.
• Track and report quality control metrics, including error rates, rework volume, and turnaround times.
• Provide insights to management on trends and opportunities for operational enhancements.

Qualifications

• 2-4 years of experience in treasury management operations, financial services quality control or comparable banking experience.

• Strong understanding of treasury products and services.

• Detail-oriented with excellent analytical and problem-solving skills.

• Proficiency in documentation review, workflow analysis, and risk mitigation.

• Ability to follow established procedures and complete assigned tasks with accuracy and attention to detail.

• Ability to identify and execute discrepancies according to documented protocols.

Education

• High School Diploma or an equivalent combination of education and/or relevant professional experience may be considered in lieu of a degree.

Special Instructions to Candidates

Equal Opportunity

City National Bank of Florida is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status or any status protected by federal, state, or Florida law. We comply with the ADA and applicable Florida laws.

Interview Guidelines

To ensure a fair interview process, the use of AI wearables, AT tools, AI applications, or other external assistance is strickly prohibited.

Accommodations

If you require a reasonable accommodation to apply or participate in the hiring process, please contact our Talent Attraction team at [e-mail].