Treasury Management Associate

Sunwest Bank; Boise (ID); On-site; USD 60,000 - 90,000; Full time

Job summary

Sunwest Bank is seeking a Treasury Management Associate to support a dynamic treasury management team servicing commercial clients in Boise, Idaho. You will partner with sales and relationship teams to onboard clients, implement treasury solutions, and foster long-term relationships.

The role emphasizes proactive service, product knowledge, and cross-department collaboration to drive client success and bank growth. Strong communication and regulatory awareness are essential.

Qualifications

• High School Diploma or equivalent.
• Minimum of 3 years banking, treasury management or related experience.
• Strong client service and relationship management skills.
• Excellent verbal, written, and interpersonal communication.
• Strong analytical, problem-solving, organizational and time-management abilities.
• Proficiency with Microsoft Office and banking technology platforms.
• Working knowledge of banking regulations and operational procedures.

Responsibilities

• Support Treasury Management Sales Officers in client acquisition and revenue growth.
• Serve as a trusted contact for treasury management clients with responsive service.
• Assist clients with treasury products including cash management, online banking, payments and fraud tools.
• Coordinate onboarding, implementation, maintenance and ongoing support of treasury services.
• Collaborate with Relationship Managers, Operations and other stakeholders for a seamless client experience.
• Research and resolve client inquiries and service requests promptly.
• Identify opportunities to deepen client relationships and treasury needs.
• Assist with business development, client retention and portfolio growth.
• Prepare reports and maintain department records with accuracy.
• Provide product knowledge and troubleshooting to clients and staff.
• Maintain understanding of bank products, treasury solutions and regulatory requirements.
• Ensure compliance with bank policies and risk management standards.

Skills

Client service

Relationship management

Analytical thinking

Time management

Communication

MS Office

Banking regulations

Education

High School Diploma

Associate/Bachelor’s degree (Nice to have)

Tools

Banking platforms

Microsoft Office

Job description

Job Title: Treasury Management Associate

Department: Treasury Management
Reports to: Treasury Advisor Manager

About the Role

The Treasury Management Associate plays a key role in supporting the Bank’s Treasury Management team and delivering exceptional service to commercial and business banking clients. This position partners closely with Treasury Management Sales Officers to support client acquisition, onboarding, retention, and ongoing relationship management.

The ideal candidate is customer-focused, proactive, and passionate about helping businesses optimize their banking and treasury solutions. This role offers the opportunity to work directly with business clients, collaborate across multiple departments, and contribute to the growth of a dynamic, relationship-driven organization.

Schedule: Monday – Friday, 8:00 AM - 5:00 PM
Travel: None

What You’ll Do

• Support Treasury Management Sales Officers in achieving goals related to client acquisition, retention, revenue growth, and relationship expansion.
• Serve as a trusted point of contact for treasury management clients, providing responsive, professional, and solutions-oriented service.
• Assist clients with treasury management products and services, including cash management, online banking, payments, fraud prevention tools, and related solutions.
• Coordinate onboarding, implementation, maintenance, and ongoing support of treasury management services.
• Partner with Relationship Managers, Business Bankers, Operations teams, and other internal stakeholders to ensure a seamless client experience.
• Research and resolve client inquiries, service requests, and complex account issues in a timely manner.
• Identify opportunities to deepen client relationships and uncover treasury management needs that support client success and Bank growth.
• Assist with business development, client retention, and portfolio growth initiatives.
• Prepare reports, documentation, and department records with a high degree of accuracy and attention to detail.
• Serve as a treasury management resource for clients and employees by providing product knowledge, troubleshooting assistance, and guidance.
• Maintain a thorough understanding of Bank products, operational processes, treasury solutions, and regulatory requirements.
• Ensure compliance with all Bank policies, risk management standards, and applicable regulations.
• Perform additional duties and special projects as assigned.

What We’re Looking For

Required

• High School Diploma or equivalent required.
• Minimum of 3 years of banking, treasury management, cash management, commercial banking, or financial services experience.
• Strong client service and relationship management skills.
• Excellent verbal, written, and interpersonal communication skills.
• Strong analytical, problem-solving, organizational, and time-management abilities.
• Ability to prioritize multiple responsibilities and work effectively in a fast-paced environment.
• Proficiency with Microsoft Office applications and banking technology platforms.
• Working knowledge of banking regulations and operational procedures.

Nice to Have

• Associate’s or Bachelor’s degree in Business, Finance, Accounting, or a related field.
• Treasury Management or Cash Management experience.
• Experience supporting commercial and business banking clients.
• Familiarity with ACH, wire transfers, remote deposit capture, positive pay, merchant services, and digital banking solutions.
• Knowledge of treasury products and cash management services.

Why You’ll Love Working Here

• Team Culture
• Benefits or Perks

Posting Location(s):

Compensation

Physical Demands:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

Sedentary: Limited activity, no lifting, limited walking

Moderate: Mostly standing, walking, bending, frequent lifting

Light: Office work, some lifting, bending, stooping or kneeling, walking

Arduous: Heavy lifting, bending, crawling, climbing

The Fine Print

This job description reflects the general nature of the role and may change as business needs evolve. We are an equal opportunity employer. Sunwest Bank works with staff members and customers without regard to race, ancestry, national origin, sex, marital status, age, religion, medical condition, handicap, disability or veteran status and to assist the Bank in maintaining its Aff…

Compliance with Bank Secrecy Act laws and regulations is considered an extremely serious matter, and it is intended that Sunwest Bank, through the purposeful efforts of its employees and officers, are expected to make every resolute attempt to conform to its Bank Secrecy Act Program and Procedures. Failure to comply will be reflected in their performance review as well as in any bonus compensation programs in which they may participate.

Attend and complete all required classroom, computer-based, web-based and seminar training. It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with Sunwest Bank’s “Code of Ethics and Conduct.” Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position.

Note: The preceding job description has been designed to indicate the general nature and level and work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All job descriptions can be amended without notice as warranted by business necessity.

Federal Deposit Insurance Act This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on Sunwest Bank’s review of criminal conviction history, including pretrial diversions or program entries.