Sr Business Banker

Sunwest Bank; San Clemente (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Sunwest Bank in California is seeking a Sr. Business Banker reporting to the Business Banking Market Manager. You will identify opportunities to deepen relationships, open new accounts, and promote bank products with a consultative approach.

The role includes outbound sales activities, prospecting on client lead lists, and building brand awareness through community networking while ensuring accurate, courteous service and adherence to bank policies and security standards.

Qualifications

• Two years teller experience preferred.
• Three years of new accounts experience preferred.
• One year of supervisory experience or formal training preferred.
• Understanding of how businesses work (competition, strategies, trends).
• Effective problem-solving skills with ability to inform and direct staff and clients.
• Approachable from both a client and internal staff perspective.
• Ability to relate well to all levels of people; external and internal clients.
• Client focus with ability to drive for results.
• Understanding of Windows-based personal computers.
• Understanding of word processing and spreadsheet software, preferably Word and Excel.
• Extensive knowledge of vesting of accounts and required legal documentation.

Responsibilities

• Maintain a pipeline of prospects and revenue generating opportunities to drive new to bank relationships and meet assigned sales goals.
• Collaborate cross divisionally to uncover additional needs for new and current clients and build deeper relationships through cross selling.
• Build strong relationships and be a trusted advisor to clients to enhance loyalty and gain wallet share.
• Holds keys and Alarm Code to the branch; authorized to open and close the branch.
• Provides a consistently high level of service in an effort to create an exceptional client experience that exceeds expectations.
• Responsible for transaction approvals within assigned limits.
• Maintains cash drawer within the assigned cash limits and accurately balances daily work at the end of each day.
• Process daily mail, night drop and ATM transactions in dual custody as assigned, and balances ATM when applicable.
• Daily uses Transaction Management Systems (TMS).
• Encodes and scans branch transactions.
• May processes incoming and outgoing cash shipments in dual custody.
• Places holds on transactions as determined by Bank policies and Reg CC.
• Executes account stop payments as determined by Bank procedures.
• Issues negotiable instruments in accordance with the Bank Secrecy Act.
• Prepares Currency Transaction Reports and Suspicious Activity Concern Reports as needed.
• Performs duties associated with opening personal and business accounts and maintenance of existing accounts, including check orders, debit card orders, address changes, and superseded signature cards.
• Provides call back and maintenance of new accounts.
• Responds to all BSA requests in a timely manner.
• Understands and complies with Bank policies, procedures and regulations governing job responsibilities.

Skills

Relationship building

Sales

Customer service

Communication

Problem solving

Job description

This position reports directly to the Business Banking Market Manager and works under the guidance of the Business Banking Manager. Responsible for completing all types of new and existing client transactions in an accurate, courteous and efficient manner. Through a consultative approach, the Sr. Business Banker identifies opportunities to deepen existing relationships and identify new to bank relationships by uncovering needs and offering products and services. In the absence of the Business Banking Manager, this position is responsible for the efficient operation of the branch, including operational integrity, accurate completion of branch processes, and overall security and safety in accordance with the Bank's Policies. Provides a superior level of customer service and promotes the service and sales culture.

Based on the needs of the individual branch the expectation is that approximately 50% of efforts be allocated towards outbound sales activities and deepening current client relationships to include: calling on prospect and client lead lists, setting and attending face to face meetings and building brand awareness within the surrounding markets by networking within the community.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain a pipeline of prospects and revenue generating opportunities to drive new to bank relationships and meet assigned sales goals
• Collaborate cross divisionally to uncover additional needs for new and current clients and build deeper relationships through cross selling
• Build strong relationships and be a trusted advisor to clients to enhance loyalty and gain wallet share
• Holds keys and Alarm Code to the branch; authorized to open and close the branch
• Provides a consistently high level of service in an effort to create an exceptional client experience that exceeds expectations.
• Responsible for transaction approvals within assigned limits
• Maintains cash drawer within the assigned cash limits and accurately balances daily work at the end of each day
• process daily mail, night drop and ATM transactions in dual custody as assigned, and balances ATM when applicable
• Daily uses Transaction Management Systems (TMS)
• Encodes and scans branch transactions
• May processes incoming and outgoing cash shipments in dual custody
• Places holds on transactions as determined by Bank policies and Reg CC
• Executes account stop payments as determined by Bank procedures
• Issues negotiable instruments in accordance with the Bank Secrecy Act
• Prepares Currency Transaction Reports and Suspicious Activity Concern Reports as needed
• Performs duties associated with opening personal and business accounts and maintenance of existing accounts, including check orders, debit card orders, address changes, and superseded signature cards
• Provides call back and maintenance of new accounts
• responds to all BSA requests in a timely manner
• Understands and complies with Bank policies, procedures and regulations governing job responsibilities

ADDITIONAL RESPONSIBILITIES

• Demonstrates a high degree of professionalism in communication, attitude, and teamwork with customers, peers and management
• Demonstrates a high level of quality work, attendance and appearance
• Adheres to all Company Policies & Procedures and Safety Regulations
• Adheres to local, state and federal laws
• Understands and complies with all company rules and regulations
• Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, as they apply to your position and job responsibilities, with an emphasis on the BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT-Identity Theft, Information Technology and GLBA.
• Additional duties as assigned as it relates to the position

SUPERVISORY RESPONSIBILITIES

This position does not have supervisory responsibilities

MINIMUM QUALIFICATIONS

• Two years of teller experience preferred
• Three years of new accounts experience preferred
• One year of supervisory experience or formal training preferred
• Understanding of how businesses work (competition, strategies, trends, etc.)
• Effective problem-solving skills with ability to inform and direct staff and clients
• Approachable from both a client and internal staff perspective
• Ability to relate well to all levels of people; external and internal clients
• Client focus with ability to drive for results
• Ability to set goals for self and branch
• Understanding of Windows-based personal computers
• Understanding of word processing and spreadsheet software, preferably Word and Excel
• Extensive knowledge of vesting of accounts and required legal documentation

COMPETENCIES:

• Communication
• Decision Making
• Initiative
• Motivator
• Organization
• Professionalism
• Results Orientated

PHYSICAL DEMANDS:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions of the job.

• Standing, walking and squatting less than fifty percent of the work shift
• Required to lift, move and carry up to 40 pounds
• Ability to read, count and write to accurately complete all documentation and reports
• Must be able to see, hear and speak to communicate with employees and other customers
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms

(Check the box that applies by double clicking on the box.)

X Sedentary: Limited activity, no lifting, limited walking

Moderate: Mostly standing, walking, bending, frequent lifting

Light: Office work, some lifting, bending, stooping or kneeling, walking

Arduous: Heavy lifting, bending, crawling, climbing

WORK ENVIRONMENT:

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions of the job within the environment.

• The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance
• Noise levels are considered moderate

Sunwest Bank Is an Equal Opportunity Employer

Sunwest Bank works with staff members and customers without regard to race, ancestry, national origin, sex, marital status, age, religion, medical condition, handicap, disability or veteran status and to assist the Bank in maintaining its Affinity Action Program.

Compliance with Bank Secrecy Act laws and regulations is considered an extremely serious matter, and it is intended that Sunwest Bank, through the purposeful efforts of its employees and officers, are expected to make every resolute attempt to conform to its Bank Secrecy Act Program and Procedures. Failure to comply will be reflected in their performance review as well as in any bonus compensation programs in which they may participate.

Attend and complete all required classroom, computer-based, web-based and seminar training. It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with Sunwest Bank’s “Code of Ethics and Conduct.” Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position

Note: The preceding job description has been designed to indicate the general nature and level and work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All job descriptions can be amended without notice as warranted by business necessity.