Travelling IT Support Specialist

FALL CREEK FARM & NURSERY; Tulsa (OK); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Weekly Paychecks

PTO, parental leave & holidays

401(k) with company match

Stock purchase plan

Education reimbursement

Legal insurance

Discounts on gym memberships

Job summary

FALL CREEK FARM & NURSERY is seeking a Traveling IT Support Specialist to be the on-site technical expert for remote and regional offices. You will install, troubleshoot, and maintain computer hardware, software, and mobile devices, train users, analyze support data, and produce reports to keep IT projects on track.

This role requires 30-50% travel, with frequent visits to ECC offices for IT support, and opportunities to lead IT deployments for new offices.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field OR 4+ years of IT work experience.
• Strong hands-on experience with office hardware and software (PCs, tablets, printers) and mobile devices.
• Proficiency with Microsoft 365 and Google Workspace.

Responsibilities

• Provide hands-on IT support at assigned offices, on-site for employees, contractors, and vendors.
• Manage ticketing workflows and adhere to SLAs across systems.
• Travel frequently to field offices to deliver localized IT support and implement new office setups.

Skills

On-site IT support

Office hardware & software

Microsoft 365

Google Workspace

Travel readiness

Education

Bachelor’s Degree in IT/CS or related field

Tools

Ticketing systems

PCs & mobile devices

Job description

Career Opportunities: Travelling IT Support Specialist (13969)

As a Traveling IT SupportSpecialist, you will be the boots-on-the-ground technical expert for our remoteand regional offices. In this dynamic role, you will install, troubleshoot, andmaintain computer hardware, software, and mobile device systems. Beyondhands-on technical repairs, you will train system users, analyze support datato identify trends, and produce accurate summary reports to keep IT projects ontrack. The ideal candidate is an adaptable problem-solver with a strong workingknowledge of modern office technologies, excellent analytical skills, and areadiness to travel to where the team needs them most.

This postion requires 30-50% travel, with frequent travel to other ECC office for IT support.

Connecting you to great benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

What you’ll do

Provide Hands-On Support: Maintain a daily presence in assigned offices to provide direct, on-site IT support for employees, contractors, and vendors.

Manage Ticketing & SLAs: Troubleshoot and resolve end-user issues promptly, managing workflows across multiple ticketing systems while adhering to Service Level Agreements (SLAs).

Travel the Region: Travel frequently to multiple field offices to provide localized support (role may require occasional overnight or week-long stays).

Oversee Office Transitions: Lead the IT implementation for new office setups, manage ongoing hardware maintenance, and execute technical decommissioning for closing offices.

Drive Process Improvement: Read, interpret, and analyze support data to identify variances, spot recurring trends, and optimize standard operating procedures.

Multitask & Deliver: Manage ongoing IT projects effectively, juggling multiple tasks and adapting to changing priorities.

Additional Duties: Perform other technical and administrative duties as assigned.

What you’ll need

Education & Experience: A Bachelor’s Degree in Information Technology, Computer Science, or a related field; OR 4+ years of relevant IT work experience.

Technical Proficiency: Strong hands-on experience with office hardware and software, including PCs, tablets, mobile phones, printers/copiers, Microsoft 365, and Google Workspace.

Advanced IT Skills: Demonstrated expertise in core IT functions (e.g., hardware deployment, network troubleshooting, mobile device management, and user access provisioning).

Physical Capabilities: The ability to occasionally lift up to 25 lbs. And safely climb a ladder for cable management or equipment installation.

Work Authorization: Must be legally authorized to work in the United States.

Clearances: Successful completion of a pre-employment drug screen, background check, and Motor Vehicle Record (MVR) check.

Why grow your career with us
Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together
Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.