Traveling Teller - Customer Experience Pro

Fulton Bank, N.A.; Bethlehem (Northampton County); On-site; USD 24,000 - 33,000; Full time

Job summary

Fulton Bank, N.A. is seeking a full-time Teller to support customers across Easton, Allentown, Wind Gap, and Bethlehem in Pennsylvania.

The role involves handling teller transactions, referring bank products, and maintaining compliance with bank policies while providing excellent customer service. The position requires 6–12 months of customer service and cash handling experience, and a High School Diploma (or equivalent).

Qualifications

• High School Diploma or equivalent. (Preferred)
• 6 to 12 months customer service experience. (Required)
• 6 to 12 months cash handling experience. (Preferred)

Responsibilities

• Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
• Accountable for the referral of products and services at the Financial Center. Recognize, demonstrate and follow-through on referral opportunities. Foster relationship building conversations with customers to ensure appropriate products/services are offered and customer needs are met.
• Manage risk by maintaining compliance with applicable regulations, and Fulton policy and procedure to include operational, security and settlement procedures. Use sound judgment to identify and mitigate loss.
• Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.

Skills

Customer service

Cash handling

Education

High School Diploma or equivalent

Job description

Fulton Bank, N.A. is seeking a full-time Teller to support customers across Easton, Allentown, Wind Gap, and Bethlehem in Pennsylvania.

The role involves handling teller transactions, referring bank products, and maintaining compliance with bank policies while providing excellent customer service. The position requires 6–12 months of customer service and cash handling experience, and a High School Diploma (or equivalent).