Traveling Teller (20 Hour) - Eastern Idaho

Zions Bank; Pocatello (ID); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Life & Disability Insurance

Paid Training

Paid Time Off

Holiday Leave (11 days)

401(k) with company match

Profit Sharing

Mileage reimbursement

Job summary

Zions Bank in Idaho is seeking a Client Service Associate (Teller) to process debit and credit transactions accurately while delivering friendly, knowledgeable service across branches in Ammon, Rigby, Rexburg, Idaho Falls, Blackfoot and Pocatello. You will help customers open accounts, manage funds, and advise on banking products.

The role emphasizes balancing, cash handling, and cross-selling, with minimum pay of $17.00 per hour and benefits starting day one.

Qualifications

• High School Diploma or equivalent required.
• Basic math, cashiering and customer service experience.
• Ability to cross-sell banking products.

Responsibilities

• Process debit and credit transactions accurately per policies.
• Address client needs by offering services such as new accounts, transfers and maintenance.
• Resolve issues by direct action or referrals to other branch resources.
• Identify cross-sell opportunities through client engagement.
• Perform other duties as assigned.

Skills

Cashiering

Customer service

Balancing

Cross-selling

Education

High School Diploma or equivalent

Job description

Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s "Best Banks to Work For" almost every year since 2013, as Best Employer from Utah’s Best of State, among the Best Places to Work in Idaho, and "among the Salt Lake Tribune’s Top Workplaces. Make the leap into a new era of banking. Let us transform your career.

With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is committed to career growth and advancement. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.

Our employees in Retail Support are a key piece to the success and daily functions of our branches across Zions Bank.

Retail Support is a department of traveling tellers and bankers who support Zions Bank branches throughout their geographical area in the case of absenteeism. This position offers an opportunity to gain a large skill set in the fundamentals of banking while also providing networking opportunities. Our mission is to support our branches and help them to fulfill strategic objectives and carry out Zions Bank’s company vision. Minimum pay is $17.00 an hour.

The qualified applicant will:

• Be responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolve client's problems either through direct personal action or referral to alternative branch or bank resources.
• Identify and maximize cross-sell opportunities through exploring needs.
• Performing other duties as assigned.

Client Service Associate (Teller) Qualifications:

• Requires High School Diploma or equivalent and some cashiering, customer service, balancing, or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills. Ability to cross-sell bank products based on clients needs.
• Experience selling products and services based on customer needs preferred.

Locations:

• Retail Support covers a geographical area. Mileage reimbursements are provided whenever an employee travels over 25 miles round trip from their home.
• This position supports our branches aroun d Ammon, Rigby, Rexburg, and Idaho Falls. It also occasionally supports branches in the Blackfoot and Pocatello areas.

Benefits:

• Employees who average over 20 hours per week may be entitled to participate in employee benefits provided by Zions Bank, in accordance with our standard eligibility rules.
• Competitive compensation + mileage compensation for travel.
• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

Zions Bank is an Equal Opportunity Employer