Traveling New Accounts Teller (40 Hours) – Utah County

Zions Bank; Heber City (UT); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance -

401(k) plan with company match

Paid Training

PTO and 11 Paid Federal Holidays

Mileage reimbursement

Job summary

Zions Bank is seeking a Retail Support Customer Service Associate MLO to join our Utah branch network. This role supports branches across Utah County, handling cash transactions, delivering quality service, and expanding client relationships.

The position requires a High School Diploma and 2+ years in banking or related fields; previous teller experience is preferred. We offer pay starting at $19/hour, mileage reimbursements, benefits from day one, and growth opportunities.

Qualifications

• Requires a High School Diploma or equivalent and 2+ years banking, cashiering, customer service, balancing, or related experience.
• Previous teller experience is preferred.
• Advanced knowledge of cashiering, balancing, debits, credits, and bank products.
• Ability to cross-sell bank products based on client needs.

Responsibilities

• Be responsible for providing quality service while protecting the branch against loss.
• Maintain advanced knowledge of branch operations.
• Expand client base through successful selling and coaching techniques including lending applications, cross‑selling of bank services and products, and assisting clients in every area of banking.
• Be responsible for processing cash transactions and other customer service duties within the branch.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Balancing

Sales

Banking operations

Education

High School Diploma

Job description

Zions Bank recognizes that its strength comes from the dedication, experience and talents of its diverse employee base. As we usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” every year since 2013, as Best Employer from Utah’s Best of State and among the Best Places to Work in Idaho. Make the leap into a new era of banking. Let us transform your career.

Our employees in Retail Support are a key piece to the success and daily functions of our branches across Zions Bank.

Retail Support is a department of traveling tellers and bankers who support Zions Bank branches throughout their geographical area in the case of absenteeism. This position offers an opportunity to gain a large skill set in the fundamentals of banking while also providing networking opportunities. Our mission is to support our branches and help them to fulfill strategic objectives and carry out Zions Bank’s company vision.

Minimum pay is $19 per hour

We are now accepting applications for our Retail Support Customer Service Associate MLO position. The ideal candidate for this position will have the skills and experience necessary to:

• Be responsible for providing quality service while protecting the branch against loss.
• Maintain- advanced knowledge of branch operations.
• Expand client base through successful selling and coaching techniques including lending applications, cross‑selling of bank services and products, and assisting clients in every area of banking.
• Be responsible for processing cash transactions and other customer service duties within the branch.
• Perform other duties as assigned.

Retail Support Customer Service Associate MLO Qualifications:

• Requires a High School Diploma or equivalent and 2+ years banking, cashiering, customer service, balancing, other related experience, or successful completion of company approved training.
• Previous teller experience is preferred.
• Advanced knowledge of cashiering, balancing, debits, credits, bank products and/or banking.
• Working knowledge of math.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients' needs.

Location:

• Retail Support covers a geographical area. Mileage reimbursements are provided whenever an employee travels over 25 miles round trip from their home.
• This position primarily supports our branches in the Utah County area. The Retail Support department may, on occasion, send employees in this area to cover shifts as far north as South Salt Lake.

Benefits:

• Employees who average over 20 hours per week may be entitled to participate in employee benefits provided by Zions Bank, in accordance with our standard eligibility rules.
• Competitive compensation + mileage compensation for travel.
• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

Zions Bank is an Equal Opportunity Employer