Traveling Teller (40 Hour) - Western Salt Lake

Zions Bancorporation; Kearns (UT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health Insurance (Medical)

Dental and Vision Insurance

401(k) with company match

Paid Time Off and 11 Paid Holidays

Tuition Reimbursement

Mileage Reimbursement

Job summary

Zions Bank in Utah is seeking a Client Service Associate (Teller) to support branches across the western Salt Lake and Tooele County area. You will handle debit and credit transactions and deliver banking services to customers while maintaining accurate balancing records.

The role emphasizes cross-selling, customer service, and teamwork within Retail Support. Minimum pay starts at $17 per hour and benefits begin day one, with mileage for travel within the region.

Qualifications

• High School Diploma or equivalent and some cashiering or customer service experience.
• Basic math skills and knowledge of debits/credits and banking products.
• Strong balancing and customer service skills; ability to cross-sell based on client needs.
• Experience selling banking products is a plus.

Responsibilities

• Process debit and credit transactions accurately per policies.
• Open accounts, issue checks, perform maintenance, and process money transfers.
• Resolve client issues directly or via referrals to branch resources.
• Identify cross-sell opportunities aligned with client needs.
• Perform additional duties as assigned.

Skills

Customer service

Cash handling

Balancing

Cross-selling

Education

High School diploma or equivalent

Job description

Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” almost every year since 2013, as Best Employer from Utah’s Best of State, among the Best Places to Work in Idaho, and “among the Salt Lake Tribune’s Top Workplaces. Make the leap into a new era of banking. Let us transform your career.

With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is committed to career growth and advancement. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.

Our employees in Retail Support are a key piece to the success and daily functions of our branches across Zions Bank.

Retail Support is a department of traveling tellers and bankers who support Zions Bank branches throughout their geographical area in the case of absenteeism. This position offers an opportunity to gain a large skill set in the fundamentals of banking while also providing networking opportunities. Our mission is to support our branches and help them to fulfill strategic objectives and carry out Zions Bank’s company vision.

Minimum pay is $17an hour.

The qualified applicant will:

• Be responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolve client's problems either through direct personal action or referral to alternative branch or bank resources.
• Identify and maximize cross-sell opportunities through exploring needs.
• Performing other duties as assigned.

Client Service Associate (Teller)Qualifications:

• Requires High School Diploma or equivalent and some cashiering, customer service, balancing, or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills. Ability to cross-sell bank products based on clients needs.
• Experience selling products and services based on customer needs preferred.

Locations:

• Retail Support covers a geographical area. Mileage reimbursements are provided whenever an employee travels over 25 miles round trip from their home.

This position primarily supports our branches in the western Salt Lake and Tooele County area. The Retail Support department may, on occasion, send employees in this area to cover shifts as far north as Centerville/Bountiful, as far east as Park City, Kamas, and Coalville, and as far south as Draper and Riverton.

Employees who average over 20 hours per week may be entitled to participate in employee benefits provided by Zions Bank, in accordance with our standard eligibility rules.

• Competitive compensation + mileage compensation for travel.
• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

Zions Bank is an Equal Opportunity Employer

This position will be open until filled.

All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.

Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.

It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at [e-mail] or 801/844-7618. Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.

Zions Bank a division of Zions Bancorporation, N.A. Member FDIC