Traveling Store Operations Coach & Trainer

Dominos

Chicago (IL)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Paid Holidays and Vacation
Medical, Dental & Vision benefits that
No-cost mental health support for emp.
Childcare tuition discounts
No-cost fitness, nutrition, and w elln
Fertility benefits
Adoption assistance
401k matching contributions
15% off the purchase price of stock
Company bonus

Job summary

Domino's Pizza is seeking a Store Operations Support Specialist to conduct operations assessments across U.S. stores, provide hands-on training, and collaborate with marketplace partners to improve performance.

This role evaluates store performance and compliance, supports education and calibration, contributes to new programs and innovations, and uses store data and technology to plan and complete visits. You will travel 75-85% including overnight stays, partner with franchisees and trainers,

Qualifications

  • Minimum 1-year General Management experience at Domino’s Pizza store, 2 years preferred.
  • Experience as a multi-unit supervisor or Operations Trainer preferred.
  • Role model operator with history of exceptional evaluation scores.
  • Experience coaching and developing team members.
  • Proficient in leveraging technology and innovation in stores to drive operational performance.
  • Ability to work independently and be results oriented.
  • Thorough understanding of Domino’s Pizza standards, policies, and procedures.
  • Appropriate level of computer and technology skills. (Microsoft Office)
  • Ability to give and receive constructive feedback and diffuse volatile situations.
  • Outstanding communication including verbal, written and presentation skills.
  • Strong interpersonal, time management and organizational skills.
  • Effective coaching and motivational skills, professional demeanor.
  • Ability to travel 75-85%, including overnight travel.
  • Willingness to work 3-4 weekends per month.
  • Recommendation from Franchisee, Director of Corporate operations or equivalent.
  • High School Diploma required.

Responsibilities

  • Conduct operations assessments in U.S. stores, evaluating product, service, image, food safety, team member safety, and technology and innovation.
  • Provide hands-on training during assessments and evaluate store systems for compliance with Domino’s standards and procedures.
  • Visit stores in the assigned area multiple times per year to support team objectives, including travel outside the assigned area when needed to help meet visit goals.
  • Facilitate educational programs focused on operations evaluation and improvement, and proactively educate the marketplace on current and revised standards.
  • Partner with franchise business consultants, franchisees, multi-company operators, and marketplace trainers to develop targeted training; conduct calibration visits and share best practices.
  • Support special programs and onboarding, gather specialized data upon request, assist with testing and rollout of innovations or product launches, and serve as an information resource for the marketplace.
  • Maintain timely, accurate communication with the World Resource Center, marketplace leaders, and franchisees; use store data, reports, and technology to plan visits, complete visits on schedule, arrange cost-effective travel, and participate in team and individual meetings.

Skills

General management
Coaching & development
Travel readiness

Education

High School Diploma

Tools

Microsoft Office

Job description

Domino's Pizza is seeking a Store Operations Support Specialist to conduct operations assessments across U.S. stores, provide hands-on training, and collaborate with marketplace partners to improve performance.

This role evaluates store performance and compliance, supports education and calibration, contributes to new programs and innovations, and uses store data and technology to plan and complete visits. You will travel 75-85% including overnight stays, partner with franchisees and trainers,

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