Traveling Shift Leader & Brew Coach

Brewtopia LLC; Town of Amherst (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive Pay

Travel Opportunities

Job summary

Brewtopia LLC is seeking a Baller on a traveling shift to lead and train Brewistas, modeling the standard and delivering exceptional guest service on every shift.

The role requires hands-on coaching, real-time feedback, and maintaining strict cleanliness and safety standards across all stations. This position travels between shifts, upholding the brand’s mission of kindness, energy, and connection with every guest.

Qualifications

• Demonstrated mastery of Baller Basics — the Way and the Why behind every standard.
• Proven ability to deliver the Big 3, the 4 Keys, and the ACT framework consistently under pressure.
• Comfortable coaching Brewistas hip-to-hip using Acknowledge ? Correct ? Reset
• Kind confidence — direct without being harsh, consistent without being rigid
• Alignment with the 7 Brew mission and core values: Kindness, Energy, Authenticity, Connection, Creativity

Responsibilities

• Run the Shift: Deliver the Big 3 on every interaction, hit the 4 Keys, and manage shift pace.
• Be the Exemplary Baller: model guest service, lead with confidence, and represent Brewtopia on/off
• Train Brewistas: build Brewistas through the training cycle and teach the Why behind standards
• Coach and Give Feedback: use Acknowledge ? Correct ? Reset and the Feedback Formula
• Hold the Standard: maintain health code standards and shift cleanliness
• Communicate with the Baller Manager: provide real-time shift updates and flag concerns early
• Own Shift Flow & Cleanliness: protect pace, coverage, and end-of-shift ownership
• Grow Yourself, 1% at a Time: reflect and improve each shift
• What Success Looks Like: guest experience, on-shift standard, trained Brewistas, proactive leadership

Skills

Baller Basics mastery

Coaching hip-to-hip

Big 3 & 4 Keys delivery

Leadership under pressure

Brand representation

Job description

Brewtopia LLC is seeking a Baller on a traveling shift to lead and train Brewistas, modeling the standard and delivering exceptional guest service on every shift.

The role requires hands-on coaching, real-time feedback, and maintaining strict cleanliness and safety standards across all stations. This position travels between shifts, upholding the brand’s mission of kindness, energy, and connection with every guest.