Travel Shift Leader: Train & Elevate the Team

Brewtopia 7 Brew Coffee; Buffalo (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Travel opportunities

Job summary

Brewtopia 7 Brew Coffee is seeking a Baller who leads shifts, trains Brewistas, and upholds our standard on every shift. This role is travel-based and requires coaching in real-time to transform teammates into confident, standard-holding performers.

The Baller must model great guest service, guide through the ACT framework, and ensure pace, cleanliness, and proper handoffs across shifts. This is a dynamic leadership position with growth and travel opportunities.

Qualifications

• Demonstrated mastery of Baller Basics - the Way and the Why behind every standard.
• Proven ability to deliver the Big 3, the 4 Keys, and the ACT framework under pressure.
• Comfortable coaching Brewistas hip-to-hip using Acknowledge ? Correct ? Reset.
• Kind confidence - direct without being harsh, consistent without being rigid.
• Alignment with the 7 Brew mission and core values: Kindness, Energy, Authenticity, Connection, Creativity.

Responsibilities

• Run the Shift: deliver authentic conversations, open body language and a genuine smile.
• Be the Exemplary Baller: model service, energy, accuracy and calm leadership.
• Train Brewistas: show it, do it, refine it, own it.

Skills

Baller Basics mastery

Deliver Big 3 & 4 Keys

Coaching Brewistas

Kind confidence

7 Brew mission alignment

Job description

Brewtopia 7 Brew Coffee is seeking a Baller who leads shifts, trains Brewistas, and upholds our standard on every shift. This role is travel-based and requires coaching in real-time to transform teammates into confident, standard-holding performers.

The Baller must model great guest service, guide through the ACT framework, and ensure pace, cleanliness, and proper handoffs across shifts. This is a dynamic leadership position with growth and travel opportunities.