Baller

Appone; Monroe (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

7 Brew seeks a Baller to travel with three-week rotations, launching new stands and building brand-new teams from the ground up. You will coach Brewistas and Shift Leads, and model exceptional service.

This role requires long hours, early starts, weekends, and frequent travel across states. You’ll lead by example, maintain 7 Brew’s values, and ensure smooth operations and guest experiences, adapting under pressure.

Qualifications

• Leads by example, trains and coaches new team members.
• Delivers exceptional customer service and maintains brand standards.
• Adapts quickly to new stand environments and seasons.

Responsibilities

• Launch new 7 Brew stands by training and mentoring teams.
• Model exceptional customer service and operational excellence.
• Coach team members through hands-on instruction and feedback.
• Uphold brand integrity, product quality, and cleanliness.
• Build relationships with local leadership and new teams.
• Communicate updates and training progress to leadership.

Skills

Leadership

Communication

Coaching

Customer service

Team motivation

Adaptability

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Job Description: Baller

Job Title: Baller

Department: New Stand Operations

Reports To: Director of Training

Job Summary

Our mission is to 'Inspire a community of kindness through a revolutionary coffee experience,' and our Ballers are the elite crew that carries that mission into brand-new 7 Brew stands across the Kindness Crew. Ballers are traveling trainers who bring the heat when it comes to operations, culture, and team energy. They're more than trainers - they're culture-carriers, standard-setters, and the calm in the chaos. Whether on the clock or off, Ballers represent 7 Brew's values loud and proud. As a Baller, you'll join a tight-knit crew that travels in three-week rotations to launch new stands and build brand-new teams from the ground up. You'll lead by example, guide and coach new Brewistas and Shift Leads, and create an environment where everyone feels like they belong.

Key Responsibilities

• Launch new 7 Brew stands by training, mentoring, and developing brand-new teams.
• Model exceptional customer service, operational excellence, and 7 Brew culture at all times.
• Coach team members through hands-on instruction, feedback, and encouragement.
• Protect the integrity of our brand by upholding high standards for product, service, and cleanliness.
• Build relationships and foster teamwork within new Brewista's and local leadership.
• Adapt quickly to new environments and challenges, staying calm under pressure.
• Ensure every team member understands and embodies 7 Brew's values and expectations.
• Communicate effectively with leadership teams to share updates, observations, and training progress.

Work Schedule Requirements

• Weekly on-shift hours: 50+hours per week
• Works a flexible schedule based on new stand launch needs.
• Travels frequently with three-week training assignments across multiple states if applicable.
• Works early mornings, late nights, weekends, and holidays as needed.
• Must be able to work outside in all weather conditions and stand for prolonged periods.

Skills & Competencies

• Passionate about people, leadership, and developing others.
• Strong communication and coaching skills.
• Can work quickly, efficiently, and accurately in a fast-paced environment.
• Able to motivate and inspire teams while maintaining composure under pressure.
• Proficient on machine during high volume hours.
• Embodies 7 Brew's core values of kindness, energy, and excellence.

This position is currently accepting applications.