Traveling Recertification Specialist

Pratum Companies; Virginia; On-site; USD 55,000 - 75,000; Full time

Job summary

Pratum Companies seeks a Traveling Recertification Specialist to manage tenant interviews, data collection, and rent calculations across multifamily communities nationwide. The role requires up to 100% travel and on-site work at assigned communities, with regional focus around DC/VA/MD and broader travel as needed.

Requires LIHTC/HUD recertification experience, Section 8 knowledge, and proficiency with Word, Excel, Outlook, and property management software.

Qualifications

• Must have minimum two years recertification experience with COS, TCS or HUD/LIHTC designations.
• Section 8, LIHTC and Public Housing knowledge required.
• Proficient in Word, Excel, Outlook and internet literacy.
• Strong verbal and written communication skills.
• Ability to multi-task within time constraints and work under deadlines.
• Bilingual English/Spanish is desired.

Responsibilities

• Focuses on tenant-facing tasks, schedules resident interviews, and collects income data.
• Assist with move-ins and move-outs and renewal calculations.
• Complete annual and interim recertifications with on-site data collection.
• Coordinate on-site data processing and resident interviews.
• Coordinate apartment inspections for recertifications and maintain files.
• Support rehabilitation, lease-ups, and re-syndication processes.
• Assist management to prepare for state audits.
• Other duties as assigned.

Skills

Customer service

Communication

Travel readiness

Time management

Attention to detail

Independent worker

Team collaboration

Bilingual English/Spanish

Education

Tools

Word

Excel

Outlook

Property Management Software

Job description

Job Description

Job Description

Traveling Recertification Specialist

IMPORTANT: This is not a work-from-home position but will require up to 100% travel to work on-site at any assigned multi-family apartment community worksite project in the United States. Candidates must be flexible to travel weekly as required.

This position is responsible for providingcertification, recertification, and leasing for assigned residential multifamily apartment communities. This role will require travel throughout Pratum's portfolio nationwide as well as in support of other third party management clients. Although the Washington DC Metropolitan area, including Virginia and Marylandare primarily be where support is needed, such that reliable transportation for regional travel is a requirement, - This role will require travel nationwide to support third party management clients, as well as supporting Pratum's portfolio within the Washington DC Metropolitan area, including Virginia and Maryland are primarily be where support is needed, such that reliable transportation for regional travel is a requirement, overnight and multi-day travel to any state for operational coverage is a requirement of the role. This role requires that the candidate live within ~30-45 minutes of a major metropolitan airport, preferably in the mid-Atlantic (e.g. DC, MD, VA, WV, PA, DE, NC, SC), northeast (e.g. NJ, NY), midwest (e.g. IN, OH, IL, KY, KS), south (e.g. TX, FL, OK, AR).

Position Overview

As a Traveling Recertification Specialist at our company, you will be responsible for performing core responsibilities to meet company objectives, working closely with tenants and applicants. Your duties will include completing various projects at an on-site level, effective communication with our clients, building effective relationships and transmitting information to coworkers and managers using multiple platforms. Our organization is looking for innovative, goal-oriented individuals who can demonstrate the ability to prioritize their responsibilities effectively, so we are seeking experienced employees who can work both independently and in teams. This job is for individuals who can work under strict deadlines and under pressure.Our agents will ensure management complies with Local, State and Federal rules and regulations. Some of the responsibilities are but not limited to:

Essential Duties and Responsibilities:

• Focuses/Manages tenant-facing, schedules resident interviews, collects asset and income data and calculates rents for annual renewals.
• Assist with move-ins/move-outs
• Complete Annual and Interim recertifications, including:
  • Scheduling and administering resident interviews
  • Coordinatingon-site data collections and processing of resident information
  • Schedulingresident recertification interviews
  • Insuringproper calculation of income, assets, rent levels, etc.
  • Coordinatingapartment inspections for recertification's
  • Maintainingresident files in accordance with company policy & regulatory agency policy
• Rehabilitation, brand new lease-ups, and re-syndication processes
• Assisting management to prepare for state audits
• Additional tasks, duties and responsibilitiesassigned as needed

Requirements:

• Impeccable customer service skills
• Strong verbal and written communication skills
• Must have a minimum two (2) years recertification experience with a preference for professional certification(s) such as Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS), or any of the industry HUD and LIHTC designations required- Section 8 or Public Housing is acceptable
• Have the ability to multi-task within time constraints
• Must have excellent attention to detail and ability to work independently
• Proficient in Word, Excel, Outlook, Property Management Software and Internet literate
• Have a full understanding of the requirements for HUD and LIHTC programs
• Prior LIHTC recertification experience is necessary
• Strong understanding of the HUD 4350, experience with the 236 program and their CPO
• Section 8 experience A MUST
• Tax Credit experience A MUST
• Public Housing experience A MUST
• Bilingual English/Spanish is desired

Workplace Requirements

• As indicated in the job title, this role will require travel up to 100% to assigned worksites with clients which could be located anywhere in the United States. This is not a remote-work position.
• Monday-through-Friday is the primary work schedule, but evenings an