Traveling Phlebotomy & Patient Services Technician

PathGroup; Johnson City (TN); On-site; USD 22,041 - 30,307; Full time

Job summary

PathGroup is seeking a Patient Service Floater to perform daily phlebotomy activities at the PSC or In-office PST, with travel to client locations as needed. The role requires professional interaction with clients, patients, and PathGroup personnel, following established procedures for forensic and clinical specimen collection and processing.

The position emphasizes accuracy, timely handling of specimens, data entry, and adherence to safety and compliance policies while supporting coverage

Responsibilities

• Travel to client assignments within a designated region with short notice.
• Greet customers and treat all customers courteously.
• Ensure all field patient service and PSC specimens are collected accurately and on time.
• Explain venipuncture and other specimen collection procedures clearly and calmly.
• Dispose of blood and biohazard materials per laws and policies.
• Complete requisitions in Pathconnect or other PathGroup systems.
• Enter patient and billing information into computer systems with high accuracy.
• Research test and client information in lab systems.
• Match requisition forms to specimen tubes and process specimens as required.
• Package and store specimens properly for transport and maintain specimen integrity.
• Maintain records and PSC/IOPST logs; assist with monthly statistics.
• Perform basic clerical duties and electronic data entry.
• Approve time in attendance software; submit expense and travel logs timely.
• Demonstrate organizational commitment and adhere to grooming/dress code.
• Communicate effectively with clients and co-workers to foster a positive environment.
• Answer phone calls professionally with company identification.
• Work independently and communicate issues to supervisor for resolution.
• Contribute to a positive team climate and department/company effort.
• Ensure facilities are neat and in good repair; report needed maintenance.
• Assist with periodic inventory counts and report shortages.
• Use proper PPE and follow lab safety procedures.
• Follow industry best practices and regulatory guidelines to protect PHI and sensitive data.
• Familiarize with and abide by Corporate Compliance Program and Privacy/Security policies.

Job description

PathGroup is seeking a Patient Service Floater to perform daily phlebotomy activities at the PSC or In-office PST, with travel to client locations as needed. The role requires professional interaction with clients, patients, and PathGroup personnel, following established procedures for forensic and clinical specimen collection and processing.

The position emphasizes accuracy, timely handling of specimens, data entry, and adherence to safety and compliance policies while supporting coverage