Traveling Patient Services Specialist

Eye Health America; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short-term Disability

Long-term Disability

Life Insurance

401(k) Matching

Employee Discount

Wellness Program

Paid Vacation

Holidays

Uniform Allowance

Training/Advancement opportunities

Job summary

Eye Health America is seeking a patient service associate to support multi-location ophthalmology practices in the Southeast. You will welcome patients, verify demographics, process insurance, and collect payments while scheduling follow-ups. Travel to clinic locations is required and overtime may be necessary to meet patient demand.

We value reliability, accuracy, and a patient-centered approach as part of a growing, mission-driven network of eye care providers.

Qualifications

• High school diploma or equivalent.
• Prefer at least one year's experience in eye care, or the medical environment.

Responsibilities

• Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
• Marks the arrival time of patients in the office and makes sure that patients are seen on time.
• Scans patients’ insurance cards and driver's licenses.
• Enters all new patient demographic information into the computer.
• Ensures that proper authorization or referral is collected from the patient.
• Presents and collects fees, posts payments, and schedules the patient’s next appointment.
• Monitors accounts that are past due and collects payment at checkout.
• Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
• Evaluates chart data to verify all information has been received, completed, and signatures obtained.

Skills

Customer service

Communication

Scheduling

Cash handling

Insurance verification

Education

High school diploma or equivalent

Job description

Eye Health America is seeking a patient service associate to support multi-location ophthalmology practices in the Southeast. You will welcome patients, verify demographics, process insurance, and collect payments while scheduling follow-ups. Travel to clinic locations is required and overtime may be necessary to meet patient demand.

We value reliability, accuracy, and a patient-centered approach as part of a growing, mission-driven network of eye care providers.