Traveling Multifamily Portfolio Operations Leader

Prime Group; Playland Estates (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Prime Group seeks a Portfolio Business and Operations Manager to lead site-level operations and support corporate-level oversight across a multifamily portfolio. The role travels routinely between Playa Apartments, Villa Portofino West, VPW Landtrust, and Faro Blanco, ensuring policy, leasing, and financial performance are consistent across locales.

The position emphasizes productive liaison between maintenance and tenants, efficient move-outs, and accurate refunds and write-offs.

Qualifications

• High School Graduate or equivalent is required; Associate’s or Bachelor’s degree preferred.
• Minimum of 3 years in property management and/or training; 5 years preferred for multi-site and corporate scope.
• Prior multi-site, corporate, or floating property management experience strongly preferred.

Responsibilities

• Oversee the daily operations of all assigned properties.
• Provide corporate-level management support at other entities as assigned, including travel to East and West Coast properties.
• Maintain a consistent standard of policy, procedure, documentation, and reporting across all properties supported.
• Uphold property rules and regulations, including COIs management.
• Act as liaison between maintenance teams and tenants for efficient issue resolution.
• Implement best practices in hiring, training, and supervising maintenance technicians and property management staff.
• Process new tenant applications, screening, approvals, and lease execution for the four primary properties.
• Process lease renewals, renewal offers, and rent increases in accordance with budget and Director of Property Management direction.
• Maintain high occupancy through proactive pre-leasing, waitlist management, and turnover coordination.
• Verify eligibility for employee and workforce housing and coordinate placement with the Director of Property Management.
• Respond to customer service calls and emails for assigned properties and portfolio-wide inquiries.
• Maintain regular contact with tenants to assess needs and promptly resolve issues.
• Move-outs, refunds and account reconciliation for all multifamily entities including final ledger reviews and damage verification.
• Coordinate transfer of delinquent balances to collections and enforce collections as needed.
• Post NCS remittance payments and reconcile recovered amounts against written-offs.
• Provide detailed reports on property operations, including budgets, work orders, and monthly income/expense variance analyses.
• Assist in annual property budget preparation for assigned entities.
• Complete bi-monthly employee file audits for compliance and accuracy; maintain confidentiality.

Skills

Rent Manager

Yardi

Excel

Word

Outlook

Education

High School Diploma or equivalent

Associate or Bachelor’s degree preferred

Tools

Rent Manager

Yardi

MS Excel

MS Word

Outlook

Job description

Prime Group seeks a Portfolio Business and Operations Manager to lead site-level operations and support corporate-level oversight across a multifamily portfolio. The role travels routinely between Playa Apartments, Villa Portofino West, VPW Landtrust, and Faro Blanco, ensuring policy, leasing, and financial performance are consistent across locales.

The position emphasizes productive liaison between maintenance and tenants, efficient move-outs, and accurate refunds and write-offs.