Traveling Maintenance Technician — Vacation Rentals

First Chair Destinations; Stratton (VT); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k) with Company Match

PTO & Holidays (non-exempt)

Paid Flexible Time Off & Holidays (exm

Paid Sick Leave

Job summary

First Chair Destinations in Stratton, VT, is seeking a Maintenance Technician to travel between vacation rental properties, perform general repairs, preventative maintenance, and troubleshoot appliances, HVAC, plumbing, and wifi to keep homes guest-ready.

You will coordinate with third-party vendors, participate in on-call rotations, and help uphold guest satisfaction and efficiency while delivering friendly, hands-on service.

Qualifications

• Experience working in hotel, hospitality, vacation or similar industry is highly preferred.
• 2 years of basic property maintenance experience is highly preferred.
• Working knowledge of basic appliance repair, electrical systems, plumbing repair, HVAC repair, painting, and carpentry skills
• Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
• Excellent time management skills with the ability to change activity frequently and cope with interruptions.
• Highly responsive and reliable.
• Frequent travel between worksites is essential.
• Dependable and prepared. Punctual and team-oriented.
• Able to communicate clearly and positively with guests and homeowners.

Responsibilities

• Complete maintenance tasks and projects as assigned, traveling between multiple worksites each day within the assigned market.
• Create a welcoming environment for our guests and owners by ensuring our homes are well maintained with general repairs, preventative maintenance and inspections.
• Respond to guest issues regarding maintenance, as needed including but not limited to appliance troubleshooting, cable/wifi troubleshooting, basic HVAC repair and light plumbing.
• Coordinate completion of owner-approved maintenance through creation and delegation of maintenance and housekeeping tickets.
• Negotiate, and maintain working relationships with third-party vendors.
• Meet and maintain company standards and metrics such as guest or owner satisfaction, accuracy, efficiency, and annual cost.
• Be part of an on-call coverage rotation within the maintenance team to address urgent issues.
• Establish and maintain open and regular communication and collaborative relationships with team members and management team.
• Be available and willing to assist your colleagues and management team and provide cross-coverage in other roles as needed to address urgent issues.
• Maintain hot tubs as needed - we offer on-site training.
• Collect and remove trash and debris.
• Ensure follow through on assigned maintenance tasks using in-house assignment systems and respond to time-sensitive maintenance needs.
• Coordinate with third-party service providers.
• Other duties as assigned because every day is different in hospitality!
• This job description does not identify every requirement of the position.

Skills

Property maintenance

Appliance repair

Electrical systems

Plumbing repair

HVAC repair

Carpentry

Painting

Tech-savvy

Time management

Reliable

Customer service

Job description

First Chair Destinations in Stratton, VT, is seeking a Maintenance Technician to travel between vacation rental properties, perform general repairs, preventative maintenance, and troubleshoot appliances, HVAC, plumbing, and wifi to keep homes guest-ready.

You will coordinate with third-party vendors, participate in on-call rotations, and help uphold guest satisfaction and efficiency while delivering friendly, hands-on service.