Traveling IT Support & Infrastructure Specialist

rlcllc; Broussard (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

RLC, LLC is seeking a self-motivated IT Help Desk Support Technician to be the frontline for resolving employee tech issues via tickets, phone, email, and in person. You will support multiple departments and help maintain IT systems, working mostly on-site with occasional travel to remote locations.

This role requires an Associate degree or equivalent certifications, 3–5 years of IT support, and strong Windows Server, Intune/WSUS, and AD management skills.

Qualifications

• Associate degree or equivalent certifications.
• 3–5 years of IT support experience.
• CompTIA A+ certification or equivalent hands‑on experience.
• Strong Windows Server 2016–2025 administration knowledge.
• Experience with automated deployment tools and network cabling.

Responsibilities

• Provide day‑to‑day help desk support across departments.
• Monitor backups and perform restore testing.
• Administer Windows Server: AD, DNS, DHCP, GPO, File Services, Hyper‑V.
• Deploy patches via Intune, WSUS or PDQ Deploy.
• Configure routers, switches, VLANs, firewalls and cabling.
• Manage Azure AD/Entra ID, Microsoft 365 and hybrid identity/MFA.
• Support iPads and mobile devices via Intune or Jamf Pro.

Skills

Help desk support

Windows server administration

Networking & cabling

Backup testing

Azure/Entra ID & Microsoft 365

Intune/WSUS/PDQ Deploy

Veeam

Active Directory

Education

Associate degree or equivalent certifications

Tools

Intune

WSUS

PDQ Deploy

Azure AD / Entra ID

Microsoft 365 admin

Hyper‑V

Veeam

Jamf/Mobile device management

Job description

RLC, LLC is seeking a self-motivated IT Help Desk Support Technician to be the frontline for resolving employee tech issues via tickets, phone, email, and in person. You will support multiple departments and help maintain IT systems, working mostly on-site with occasional travel to remote locations.

This role requires an Associate degree or equivalent certifications, 3–5 years of IT support, and strong Windows Server, Intune/WSUS, and AD management skills.