Traveling Field Service Representatives (Stryker)

STS Technical Services; Town of Brookfield (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

STS Technical Services is seeking Traveling Field Service Representatives to provide maintenance, troubleshooting and training support for military vehicles across the United States and abroad. This 100% travel position supports up to 22 fielding site locations annually and works directly with military customers to diagnose and repair vehicle systems.

The role involves hands-on mechanical support for military wheeled vehicles at domestic and international field locations, troubleshooting

Qualifications

• Minimum five years of mechanical experience with military vehicles.
• Willingness to travel worldwide and stay away from home long periods.
• Ability to obtain a NACI-level security clearance.
• Active U.S. passport valid for at least five years.
• High school diploma or equivalent; valid driver's license.
• Strong mechanical troubleshooting skills and field repair ability.
• Experience working with military customers in field environments.

Responsibilities

• Provide mechanic-based field support to military customers within assigned regions.
• Diagnose, repair and service defense light-wheeled vehicles.
• Troubleshoot vehicle powertrain systems.
• Diagnose cooling system issues.
• Troubleshoot electrical charging systems.
• Support suspension system diagnostics and repair.
• Coordinate with customers and internal teams to expedite service and parts.
• Train operators and maintenance personnel on proper vehicle operation.

Skills

Mechanical troubleshooting

Field service experience

Customer interaction

Travel readiness

Education

High school diploma or equivalent

Vehicle service repair diploma/degree

Heavy equipment technology degree

Diesel technology degree

Tools

CDL with air brake endorsement

Passport

Job description

STS Technical Services is hiring Traveling Field Service Representatives to provide maintenance, troubleshooting and training support for military vehicles across the United States and abroad.

This is a 100% travel position supporting up to 22 fielding site locations annually. Field Service Representatives will work directly with military customers to diagnose and repair vehicle systems, support equipment retrofits and provide instruction on vehicle operation, maintenance and parts requirements.

Position Overview

The Traveling Field Service Representative provides hands-on mechanical support for military wheeled vehicles at domestic and international field locations.

This role includes troubleshooting powertrain, cooling, electrical charging, suspension, heating and ventilation, steering and integrated vehicle systems. The FSR will also provide orientation and instruction to operators and maintenance personnel while supporting retrofit, warranty and parts-related activities.

Responsibilities

• Provide mechanic-based field support to military customers within assigned regions
  
• Diagnose, repair and service defense light-wheeled vehicles
  
• Troubleshoot vehicle powertrain systems
  
• Diagnose cooling system issues
  
• Troubleshoot electrical charging systems
  
• Support suspension system diagnostics and repair
  
• Troubleshoot heating and ventilation systems
  
• Diagnose steering system issues
  
• Support integrated vehicle systems and ancillary equipment
  
• Coordinate with customers and internal employees to expedite service and parts
  
• Anticipate and manage customer support needs
  
• Develop recommended parts stocking requirements for upcoming field and maintenance operations
  
• Provide instruction to vehicle operators and maintainers
  
• Train personnel on proper vehicle operation
  
• Provide guidance on maintenance and repair procedures
  
• Support equipment retrofit activities at military installations
  
• Execute domestic and international defense field service assignments
  
• Support defense warranty administration processes
  
• Maintain a high level of customer support throughout each assignment
  

Qualifications

• Minimum of five years of mechanical experience working with heavy or light wheeled military vehicles
  
• Five to 10 years of military vehicle mechanical experience preferred
  
• Ability to travel worldwide and remain away from home 100% of the time
  
• Ability to obtain a minimum NACI-level security clearance
  
• Active U.S. passport book valid for at least five years
  
• High school diploma or equivalent
  
• Valid driver's license
  
• Strong mechanical troubleshooting skills
  
• Ability to work directly with military customers in field environments
  
• Ability to provide technical instruction related to vehicle operation and maintenance
  

Preferred Qualifications

• Experience working on JLTV vehicles
  
• FMTV experience
  
• FHTV experience
  
• HETT experience
  
• HEMITT experience
  
• ROGUE experience
  
• STRYKER experience
  
• Experience with other military wheeled vehicles
  
• Active Class A or Class B CDL with air brake endorsement
  
• Degree in vehicle service repair
  
• Degree in heavy equipment technology
  
• Degree in diesel technology
  

About STS Technical Services

STS Technical Services is a Top 100 Staffing Firm that partners with leading aerospace, manufacturing, defense and industrial organizations across the United States. We connect skilled professionals with career opportunities where their experience can make an immediate impact.