Traveling Field Merchandiser & Brand Visual Lead

Omni Hotels & Resorts; Dallas (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Omni Hotels & Resorts seeks a Retail Merchandiser to serve as the field liaison between the Corporate Buying Office and 25+ on-property outlets. The role travels 75–80% to drive revenue, train staff, elevate visual standards, and identify opportunities across golf, apparel, gifts, spa products, and more.

Responsibilities include executing tailored visual merchandising, visiting properties, training staff, and adapting planograms to fit local stores.

Qualifications

• 5–10+ years of experience in retail merchandising or multi-store retail management.
• Experience with golf equipment, apparel, marketplace/F&B sundries, gifts, and spa products.
• Ability to travel 75–80% of the time across the portfolio.
• Strong foundation in retail math, inventory management, and performance analysis.
• Exceptional interpersonal and training skills, with the ability to influence and train property-level teams.
• Highly organized, self-motivated, and capable of working autonomously on the road.

Responsibilities

• Act as the primary conduit between the Corporate Buying Office and on-property retail, golf, marketplace, and spa teams, ensuring alignment on seasonal strategies and corporate directives.
• Build and cultivate strong cross-functional relationships with property General Managers, Retail Managers, Spa Directors, Head Golf Professionals, and front-line associates.
• Evaluate field operations to identify workflow bottlenecks, determine best practices, and implement solutions to streamline corporate-to-property communication.
• Gather qualitative feedback from property teams and guests to inform the Buying Office of localized trends, customer needs, and operational challenges.
• Direct and execute visual merchandising strategies tailored to distinct retail environments, ensuring brand standards are upheld in high-end apparel boutiques, high-volume marketplaces, golf pro shops, and tranquil spa settings.
• Conduct regular property visits to ensure new deliveries across all categories—including golf hardgoods, spa products, gifts, and apparel—are unpacked, processed, and merchandised on the floor immediately.
• Train and develop on-property staff on visual merchandising standards, product knowledge, and floor-set maintenance to ensure consistency between corporate visits.
• Adapt corporate planograms and visual guidelines to fit the unique architectural, demographic, and product mix needs of individual localized retail spaces.
• Analyze floor performance across all key businesses to identify best and worst sellers, communicating these insights to influence future purchasing decisions.
• Ensure all scheduled markdowns, promotions, and seasonal transitions are executed by the property teams on a timely and accurate basis.

Skills

Retail merchandising

Visual merchandising

Multi-store management

Job description

Omni Hotels & Resorts seeks a Retail Merchandiser to serve as the field liaison between the Corporate Buying Office and 25+ on-property outlets. The role travels 75–80% to drive revenue, train staff, elevate visual standards, and identify opportunities across golf, apparel, gifts, spa products, and more.

Responsibilities include executing tailored visual merchandising, visiting properties, training staff, and adapting planograms to fit local stores.